Healthcare Regional Operations Director (Multi-Unit Market Director)

Proud Moments•Las Vegas, NV

26d•Onsite

About The Position

Be a catalyst for change—elevate autism care across Nevada through leadership and excellence. Proud Moments ABA is expanding its footprint in Las Vegas, NV. We’re seeking a strategic and dynamic Healthcare Regional Operations Director (Multi-Unit Market Director) to lead operations and growth across this key geographic area. The Healthcare Regional Operations Director will be responsible for overseeing the growth and performance of the assigned market by providing leadership and operational oversight across our center-based ABA services. This role will focus on driving key business objectives, including client acquisition and retention, staff productivity, and operational efficiency. Key responsibilities include managing day-to-day operations, supporting and guiding center leadership and staff, maintaining strong client and community relationships, and ensuring financial performance through effective scheduling, KPI management, cost control, and revenue growth. This is a high-impact leadership role ideal for someone who thrives in a fast-paced environment and is passionate about building high-quality behavioral health services from the ground up. Proud Moments ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Proud Moments is a haven of knowledge and expertise for parents of children diagnosed on the autism spectrum. We offer expert treatment, innovative techniques, and compassionate, child-centered care.

Requirements

Bachelor’s degree in a related field; Master’s degree preferred.
Minimum of 3 years’ experience in multi-unit healthcare services, retail healthcare, or other fast-paced, customer-centric environments.
Strong knowledge of business operations, including strategic planning, resource allocation, and team coordination.
Proven ability to analyze data, solve problems, and drive informed decision-making.
Excellent interpersonal and communication skills—both verbal and written—with the ability to lead meetings and present to groups.
Skilled in planning, prioritization, and managing multiple tasks efficiently.
High attention to detail with a commitment to quality and continuous improvement.
Flexible and adaptable in dynamic, fast-changing work environments.
Reliable, punctual, and open to feedback for ongoing performance growth.
Knowledge of HR principles and personnel administration practices.
Proficient in Microsoft Office Suite.
Must reside in or be willing to relocate the Las Vegas, NV area; travel required 50-75% within the assigned geographic area.

Nice To Haves

Master’s degree preferred.

Responsibilities

Oversee day-to-day operations across assigned centers within the market, ensuring alignment with organizational goals
Provide hands-on leadership and support to center teams to drive high-quality client care, operational efficiency, and strong financial results
Foster collaborative, productive relationships with clients, clinicians, and administrative teams
Use data and operational insights to inform decision-making, drive cost control, and optimize center performance
Lead by example—model professionalism, positivity, and accountability across all levels of the team
Champion Proud Moments ABA’s mission, vision, and Core Values by cultivating a respectful, inclusive, and mission-driven workplace culture
Recruit, train, and retain top talent, developing high-performing teams through coaching, clear expectations, and consistent accountability
Ensure full compliance with internal policies, clinical and operational standards, and applicable OSHA and regulatory requirements
Identify growth opportunities and lead improvement initiatives across people, performance, and process
Maintain open and proactive communication with the Regional Vice President to ensure alignment and support across the market