Multi Unit Retail Manager - Regional

Brothers Heating, Cooling, Plumbing•Charlotte, NC

About The Position

Salary Range: 65k - 80k per year to start based on experience and interview. Join a trusted leader in heating, cooling, and indoor air quality since 1985! Brothers Heating, Cooling, and Plumbing is seeking a dynamic Retail Program Manager to drive success within our partnered retail locations across the Charlotte area. As the Retail Program Manager, you'll recruit, train, and lead a team of over 15 Sales Lead Generators operating in 10+ retail stores. Your team’s mission? Set appointments for our sales and service professionals, delivering exceptional customer experiences while driving growth. If you’re a results-driven leader with a passion for coaching and sales, we want to hear from you! Check out what we offer: Access to insurance available at 31 days of employment Low-cost Medical Insurance options, starting at $5 per week Dental and Vision Insurance options Health Savings Account or Flexible Spending Account 401(k) with company match HSA and Flexible Spending Account Paid Time Off & Holiday Pay Company paid life insurance Learn more by visiting www.myarsrewards.com/ Why Join Us? Be part of a nationally recognized company with a legacy of excellence. Lead a motivated team and make a direct impact on company success. Enjoy a collaborative, supportive, and high-energy work environment.

Requirements

At least 3 years of experience in sales and management, with a proven track record of meeting and exceeding goals.
Strong communication, recruiting, and interpersonal skills.
A self-motivated, goal-oriented, and positive attitude.
Flexibility to work a five-day schedule, including weekends.
A combination of related experience, training, and education will be considered.

Nice To Haves

Experience in marketing or retail environments is a plus.

Responsibilities

Team Leadership: Recruit, train, and motivate Sales Lead Generators to exceed performance goals.
Performance Management: Monitor daily activities and schedules to achieve branch objectives.
Coaching & Training: Conduct role-playing sessions and provide ongoing technical and sales training.
Relationship Building: Develop strong partnerships with store personnel and management to maximize opportunities.
Field Engagement: Spend 60-65% of your time in the field supporting your team and fostering store relationships.
Event Planning: Organize and oversee store events, ensuring alignment with promotional goals.
Product Knowledge: Conduct bi-monthly training sessions for store associates and department heads.
Accountability: Provide regular progress updates to team members and senior management.