Healthcare Receptionist
About The Position
Work for an employer who loves you back! Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Communicates effectively with a broad range of patients, community and organizational members.
Responsibilities
- Greets patients professionally and timely both in person and on the phone.
- Answers patient questions or properly refers to appropriate staff.
- Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
- Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
- Decreases patient anxieties by effectively explaining wait times and visit expectations.
- Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
- Collects and processes patient payments for services.
- Assists patients with billing questions, registration forms, sliding fee and other service applications.
- Verifies insurance eligibility and benefits.
- Selects appropriate insurance for visit type.
- Obtains authorization for services, when appropriate.
- Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
- Retrieves outside records to update patient charts for clinical teams.
- Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
- Balances daily payments and prepares bank deposits.
Benefits
- Medical insurance
- dental and vision coverage
- life insurance
- long-term disability insurance
- 403 B retirement
- flexible spending accounts for medical and dependent care
- credit union
- a variety of additional voluntary benefits as well as a generous time off package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
