Healthcare Receptionist

Cornerstone Care • McKees Rocks, PA

5d • $16 - $18 • Onsite

About The Position

Work for an employer who loves you back! Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Communicates effectively with a broad range of patients, community and organizational members. Some of the key responsibilities are: Greets patients professionally and timely both in person and on the phone. Answers patient questions or properly refers to appropriate staff. Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols. Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team. Decreases patient anxieties by effectively explaining wait times and visit expectations. Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information. Collects and processes patient payments for services. Assists patients with billing questions, registration forms, sliding fee and other service applications. Verifies insurance eligibility and benefits. Selects appropriate insurance for visit type. Obtains authorization for services, when appropriate. Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit. Retrieves outside records to update patient charts for clinical teams. Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record. Balances daily payments and prepares bank deposits.

Responsibilities

• Greets patients professionally and timely both in person and on the phone.
• Answers patient questions or properly refers to appropriate staff.
• Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
• Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
• Decreases patient anxieties by effectively explaining wait times and visit expectations.
• Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
• Collects and processes patient payments for services.
• Assists patients with billing questions, registration forms, sliding fee and other service applications.
• Verifies insurance eligibility and benefits.
• Selects appropriate insurance for visit type.
• Obtains authorization for services, when appropriate.
• Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
• Retrieves outside records to update patient charts for clinical teams.
• Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
• Balances daily payments and prepares bank deposits.

Benefits

• Medical insurance
• dental and vision coverage
• life insurance
• long-term disability insurance
• 403 B retirement
• flexible spending accounts for medical and dependent care
• credit union
• a variety of additional voluntary benefits as well as a generous time off package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED