Healthcare Receptionist

TEKsystems•Emmett Charter Township, MI

9d•$17 - $20•Onsite

About The Position

We are seeking a compassionate, organized, and service‑oriented Healthcare Receptionist to join our growing team. In this role, you will serve as the primary point of contact for patients, helping to ensure they receive exceptional support throughout their care journey. This position is ideal for someone who enjoys helping others, thrives in a fast‑paced environment, and has strong communication and administrative skills. Work Schedule Monday–Thursday: 8:30 AM – 5:00 PM Friday: 8:30 AM – 4:30 PM This is an on‑site position at a small prosthetics & orthotics clinic

Requirements

High school diploma or equivalent required; associate degree preferred
Previous experience in healthcare, customer service, or scheduling strongly preferred
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Comfort using electronic medical records (EMR) systems and standard office software
Ability to maintain professionalism and confidentiality at all times
Compassionate, patient‑focused mindset

Responsibilities

Serve as the first point of contact for patients via phone, email, or in-person interactions
Schedule and confirm patient appointments
Coordinate referrals and communicate with medical providers as needed
Maintain accurate and confidential patient records
Verify insurance information and assist with authorization processes
Provide clear, empathetic support to patients and families regarding care plans and next steps
Collaborate with clinical and administrative staff to ensure smooth daily operations
Assist with general office tasks, including data entry and documentation