Healthcare Quality Inspector/Investigator - 61007845

State of South Carolina • Cayce, SC

43d

About The Position

Careers at DPH: Work that makes a difference! Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity Under general supervision, performs comprehensive federal and state surveys for compliance with Federal, State and other applicable laws and regulations for Healthcare Quality. Conduct inspections/surveys/investigations of healthcare facilities, service providers, and/or applicant. Evaluate the activities to determine the degree to which standards are carried out effectively. Identify all conditions that do not meet standards. Advise personnel administering activities and services to develop a plan of correction to remedy deficiencies, prevent their reoccurrence, and improve overall quality control and compliance with standards. Complete written reports of deficiencies and submit all reports of findings and required documentation in a timely manner. Ensure that all files pertaining to a survey are secured in accordance with HIPAA and in adherence to federal and state laws. Meet deadlines on written correspondence, documentation, and data entry. Abide by stringent rules regarding the completion of agency forms and practices pertaining to travel, reimbursement, training, and the use of state and/or federal resources. Serve as team leader to a survey team when requested and/or on a rotating basis. Conduct pre-survey/inspection/investigation team meetings, reviews of survey findings, entrance and exit interviews, travel arrangements, and directions to survey team when serving as team leader. Represent the team as the spokesperson or liaison for surveys when needed. Perform other duties when asked, including but not limited to: attend local and regional meetings with DPH staff and external organizations as needed; assist with training of staff; participate in hearings and trials. Participates in disaster preparedness tasks as outlined in the DPH plan during hazardous weather or state of emergency and reporting to duty and/or being on call on a 24-hour basis when a disaster event occurs.

Requirements

• A high school diploma and relevant program experience.
• A valid driver's license.
• Must be able to plan and coordinate with others.
• Comprehend federal and state regulations and laws.
• Must have excellent writing and oral skills.
• Proficient in using Microsoft Office and applicable computer software programs.
• Must have exceptional attention to detail.
• Ability to recognize cultural diversity and incorporate cultural competence principles in all communication with internal and external customers.
• Knowledgeable of all applicable regulations and policies/procedures.
• Must be able to accommodate roundtrip for up to four (4) hours and distances of up to 400 miles and to accommodate overnight travel 3-4 nights per week.
• Able to work flexible hours, including occasional weekends, holidays, and able to exceed eight (8) hours of work per day when needed.
• Must be able to bend, stoop, lift, and carry up to 20 pounds to a distance and/or height of up to 20 feet.
• Must be able to become Surveyor Minimum Qualification Test (SMQT) certified.

Nice To Haves

• A bachelor's degree in Healthcare Administration, Business Administration, Public Health Administration, Physical Science, Natural Science, or a related field.

Responsibilities

• Perform comprehensive federal and state surveys for compliance with Federal, State and other applicable laws and regulations for Healthcare Quality.
• Conduct inspections/surveys/investigations of healthcare facilities, service providers, and/or applicant.
• Evaluate the activities to determine the degree to which standards are carried out effectively.
• Identify all conditions that do not meet standards.
• Advise personnel administering activities and services to develop a plan of correction to remedy deficiencies, prevent their reoccurrence, and improve overall quality control and compliance with standards.
• Complete written reports of deficiencies and submit all reports of findings and required documentation in a timely manner.
• Ensure that all files pertaining to a survey are secured in accordance with HIPAA and in adherence to federal and state laws.
• Meet deadlines on written correspondence, documentation, and data entry.
• Abide by stringent rules regarding the completion of agency forms and practices pertaining to travel, reimbursement, training, and the use of state and/or federal resources.
• Serve as team leader to a survey team when requested and/or on a rotating basis.
• Conduct pre-survey/inspection/investigation team meetings, reviews of survey findings, entrance and exit interviews, travel arrangements, and directions to survey team when serving as team leader.
• Represent the team as the spokesperson or liaison for surveys when needed.
• Perform other duties when asked, including but not limited to: attend local and regional meetings with DPH staff and external organizations as needed; assist with training of staff; participate in hearings and trials.
• Participates in disaster preparedness tasks as outlined in the DPH plan during hazardous weather or state of emergency and reporting to duty and/or being on call on a 24-hour basis when a disaster event occurs.

Benefits

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED