Healthcare Quality & Compliance Agent - Bilingual (English/ Portuguese)- Newark, NJ West Orange NJ
About The Position
The Audit Agent is integral to maintaining the operational integrity and compliance standards of our medical practice. By managing audit lists and scheduling necessary appointments, this role ensures that all practices and procedures adhere to the highest levels of quality control and regulatory compliance. The Audit Agent supports our mission of delivering superior patient care through meticulous oversight and detailed analysis of our operational processes. This position requires a detail-oriented, organized, and proactive individual who will contribute significantly to our ongoing efforts to enhance patient outcomes and satisfaction.
Requirements
- Education: High school diploma or equivalent required.
- Experience: Previous experience in quality control, data analysis, or a related field preferred. Healthcare experience is a must.
- Skills:
- Proficiency in Microsoft Excel and other data management tools.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Exceptional attention to detail and precision in task execution.
- Expertise in navigating and managing Electronic Medical Records (EMR) systems.
- Strict adherence to confidentiality protocols for sensitive patient information.
- Willingness to accommodate a flexible schedule, including availability on Saturdays as required.
- Languages: Bilingual abilities are highly desirable to accommodate our diverse patient and staff population. Portuguese a must.
Responsibilities
- Audit Management: Handle audit lists as assigned, ensuring that each task is accurately processed and documented in compliance with internal standards and regulatory requirements.
- Appointment Scheduling: Efficiently book and manage appointments for audits, coordinating with relevant departments and office management to ensure timely and effective execution.
- Data Analysis: Assist in analyzing audit data to identify trends, areas for improvement, and compliance with established protocols.
- Reporting: Prepare detailed reports on audit findings, present data insights, and make recommendations for improvements to the Corporate Compliance Officer.
- Collaboration: Work closely with other departments to foster a culture of quality and compliance, providing support and information as needed.
- Training and Development: Participate in ongoing training sessions to enhance your knowledge and skills related to audit processes and compliance standards.
Benefits
- Competitive Salary: We offer a salary that is commensurate with experience and reflective of industry standards, ensuring fair compensation for each candidate's skills and dedication.
- Comprehensive Health Coverage: Access to premium health, dental, and vision insurance plans.
- Generous Time Off: Paid time off, including vacation days, sick leave, and recognized holidays.
- Retirement Savings Plan: Robust retirement savings plan, which includes employer contributions to help you build financial security.
- Continual Professional Growth: Professional development opportunities designed to enhance each candidate's skills and advance their career within our organization.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
