Healthcare Quality Advisor

Federal Express Corporation • Fort Worth, TX

8d • Hybrid

About The Position

Provides guidance and support to internal and external customers regarding the effective management of business healthcare quality assurance.

Requirements

• Bachelor’s degree/equivalent in healthcare quality or safety, transportation, business, information systems, computer science, science or other scientific or quantitative discipline.
• Five (5) years’ minimum experience required in healthcare quality in manufacturing, laboratories or distribution or closely related experience and including experience in business, transportation, logistics or supply chain management.
• Proficient Office 365 skills required.
• Strong basic management, human relations, project management, analytical and communication skills required.
• Must possess strong leadership, coaching, and mentoring skills.
• Ability to train, communicate and present clearly, both orally and written to all business levels.
• Must be able to collaborate with business areas, systems users, and technical developers.
• Knowledge in regulatory documentation compliance expectations.
• Business travel required

Nice To Haves

• In depth knowledge of Good Distribution Practice and/or Good Manufacturing Practice.
• Advisor will drive Quality Assurance in FedEx Healthcare through supplier management, customer relationship, deviation management, continuous improvement, etc.
• Experience in cross-functional team collaboration.
• Strong problem-solving skills with expertise in deviation management, CAPA & root cause analysis.
• Excellent communication for customer engagement & internal leadership reporting.

Responsibilities

• Plans, organizes, and directs the quality management processes and systems within the Healthcare Quality Organization.
• Provides guidance, support, and advice to multiple internal/external customers regarding the effective management of business healthcare quality assurance.
• Manages customer relationships to ensure alignment with quality expectations and to proactively address compliance requirements.
• Project manages and oversees the conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions.
• Evaluates and monitors healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees