Healthcare Project Coordinator

Delricht Research • Town and Country, MO

3d • Onsite

About The Position

Overall, the Healthcare Project Coordinator is responsible for providing quality, excellent patient care and a great experience for our patients in our clinical research studies: Patients have a fun, positive and comfortable experience at our clinic Patient visits are completed accurately and efficiently seeing to it that all clinical trial protocols are being adhered to 100% of the time Patient recruitment and enrollment into clinical trials Ensuring patients come to and complete their clinical trial visits throughout the study Data Entry timely and accurately entered for clinical visits into multiple online systems Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site Maintaining Physician Trust - You are seen as a go to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols

Requirements

• Minimum of 6 months of experience in any patient facing or customer service position
• 2+ years of professional work experience
• Required: B.S or B.A from any accredited university
• Ability to flex between our Town and Country, MO and Wildwood, MO location depending on study volume
• Comfortable training in phlebotomy - no experience required
• Be self motivated!
• Energetic!
• Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving, planning and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

Responsibilities

• Patients have a fun, positive and comfortable experience at our clinic
• Patient visits are completed accurately and efficiently seeing to it that all clinical trial protocols are being adhered to 100% of the time
• Patient recruitment and enrollment into clinical trials
• Ensuring patients come to and complete their clinical trial visits throughout the study
• Data Entry timely and accurately entered for clinical visits into multiple online systems
• Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials
• Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
• Maintaining Physician Trust - You are seen as a go to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols

Benefits

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Professional Development Program tailored to each team member’s profess goals.
• Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
• Success-Driven Environment where data drives our decisions and insights.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level