Healthcare Program Delivery Manager

InStrideWashington, NV
6h$110,000 - $125,000

About The Position

InStride is looking for an experienced Healthcare Program Delivery Manager who is ready to jump in head-first to own the execution and coordination of complex clinical education programs across Academic Partners and Client Partners. This role exists to bring clarity, consistency, and accountability to clinical program delivery, ensuring cohorts run smoothly from program handoff through clinical completion. This role will serve as the operational owner for clinical cohort coordination, partnering closely with internal InStride teams and external academic and client stakeholders to deliver high-quality, compliant clinical experiences at scale. It requires a unique blend of comfort and gravitas in client- and partner-facing interactions with the operational acumen to continuously optimize clinical delivery.

Requirements

  • You bring 3+ years of experience coordinating clinical education programs such as nursing rotations, residencies, fellowships, or allied health training programs
  • You have hands-on experience with how clinical programs operate, including didactics, clinical placements, rotations, and compliance requirements
  • Highly organized with strong project management skills and exceptional attention to detail
  • Comfortable managing multiple programs and cohorts simultaneously, each with distinct flows and nuances
  • Strong written and verbal communicator who can translate complexity into clarity
  • High EQ, calm under pressure, and confident navigating ambiguity
  • Familiarity with operational systems, tracking tools, and reporting workflows (Salesforce, spreadsheets, dashboards, or similar tools such as Asana)
  • Startup-minded with a “no job too small” approach to execution

Nice To Haves

  • While a Bachelor’s degree is preferred, extensive experience in healthcare education or clinical training environments is equally valued

Responsibilities

  • Serve as the primary operational owner for clinical cohort coordination across clients, academic partners, and client partners
  • Support clinical discovery conversations with existing and prospective clients to ensure scalable, compliant program design and smooth execution
  • Coordinate clinical programs from program handoff through cohort planning, start, execution, and completion
  • Set up and facilitate meetings between academic partners and client partners to align on clinical requirements, timelines, and expectations
  • Ensure client partners are prepared to host learners in accordance with academic partner rules, policies, and clinical requirements
  • Track learner readiness, clinical milestones, and progress across didactic and clinical phases
  • Manage cohort-level tracking and reporting, providing clear visibility to academic partners, client partners, and internal InStride stakeholders
  • Proactively identify risks related to learner readiness, placement capacity, compliance, or timelines and drive resolution
  • Support learner issue escalation and coordination across academic and clinical stakeholders
  • Create and refine repeatable processes, templates, and tools to support scalable clinical program coordination
  • Partner with internal teams to continuously improve clinical execution, data integrity, and partner experience
  • Operate effectively in a fast-paced, highly iterative environment where clinical programs vary by partner, state, and discipline

Benefits

  • 401(k) plan with company match
  • Flexible vacation policy
  • Paid family leave
  • Best-in-class health care benefits
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