Healthcare Program Assistant/Instructor

Goodwill Industries of Middle Tennessee • Nashville, TN

7d

About The Position

The Healthcare Program Assistant/Instructor supports the Program Manager in coordinating and delivering healthcare training programs. This role includes participant intake, training logistics, data tracking, and instructional support. The Assistant/Instructor will help ensure smooth operations across multiple cohorts and contribute to student success through administrative and instructional duties. The Healthcare Program Assistant/Instructor will promote a positive work environment that celebrates our vision, mission and core values in every action and interaction with team members, donors, customers, management and people served.

Requirements

• Associate's degree or equivalent experience.
• 2+ years in training coordination, healthcare support, or workforce development.
• Valid Driver's License, Proof of Insurance and must be able to travel using their personal vehicle to the assigned locations. (Mileage reimbursement)
• Proficiency in Microsoft Office and CRM platforms.
• Strong interpersonal, organizational, and time -management skills
• Basic knowledge of healthcare terminology and clinical skills.
• Familiarity with adult learning principles.
• Ability to maintain accurate records and manage confidential student information
• Strong customer service and communication skills.
• Detail- oriented data entry skills.

Responsibilities

• Assist with intake interviews, enrollment, and interest assessments.
• Maintain training calendars, records, and outcome reports.
• Support classroom setup, materials preparation, and skill labs.
• Track participant progress and assist with certification documentation.
• Coordinate externship logistics and employer communication.
• Provide tutoring and digital literacy support as needed.
• Help organize community outreach and recruitment events.
• Ensure compliance with internal policies and grant requirements.
• Other duties as assigned by management.

Benefits

• Health and Prescription Insurance
• 403(b) Retirement Plan
• Paid Vacation, Holiday, & Sick Leave
• Paid Bereavement Leave
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees