Healthcare Operations Support Specialist (SCA)
About The Position
Hiring Range: $18.85hr - $22.00hr The HCS Operations Support Services team performs activities to healthcare audit client inventory activities such as claim re-pricing, client inventory status reporting, responding to client inquiries, researches and resolves issues that may arise, and other client account ad-hoc reporting and inventory support activities. This position supports short and long term operational/strategic business initiatives, working closely with the business units and the audit teams as well as other team members to ensure on-time deliverables.
Requirements
- Outstanding written and verbal communication skills
- Good critical thinking, questioning, and listening skills; excellent attention to detail
- Problem-solving and task management skills
- Time management skills for managing multiple tasks simultaneously, while completing work within allocated time frames
- Ability to handle changing situations and work within a diverse group
- Strong Microsoft Office suite knowledge
- Ability to work independently but also as a member of a team
- Ability to meet objectives with minimal supervision
- Strong technical skills are desired
- Ability to work effectively with diverse teams is desired
- Can meet objectives with minimal supervision
- High School Diploma/GED is required
Nice To Haves
- Some college, Associate's or Bachelor’s degree preferred
- Health care data analysis experience including gathering and documenting requirements for projects of all sizes a plus.
- Experience using Microsoft Excel and other Microsoft Office applications.
Responsibilities
- Monitors internal and external reports and take specific actions based on the information
- Responds to client correspondence and email request for information
- Maintains provider information
- Re-prices claims using client contracts and systems
- Creates, documents, and modifies processes for new and existing clients as needed
- Participates in special ad hoc projects and program initiatives as assigned
- Contributes to team effort by completing assigned projects on time
- Receives feedback and adjusts work priority as necessary
- Performs other duties as assigned
Benefits
- Machinify offers a wide range of benefits to help support a healthy work/life balance.
- These benefits include medical, dental, vision, HSA/FSA options, life insurance coverage, 401(k) savings plans, family/parental leave, paid holidays, as well as paid time off annually.
- For more information about our benefits package, please refer to our benefits page on our website or discuss with your Talent Acquisition contact during an interview.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
