Contract Logistics Healthcare Operations Manager

Kuehne & Nagel Logistics, Inc.•Memphis, TN

44d

About The Position

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine. Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Memphis, TN location is looking for a new Healthcare Operations Manager to join our Contract Logistics team. The Healthcare Operations Manager will support the Site General Manager with ongoing GXP regulatory compliance activities including regulatory submissions, branch assistance, license acquisition and maintenance, training and database management. The normal operating hours are M-F 8A- 5P. However, we are looking for a leader who is flexible and can manage multiple shifts. The Leader must have experience in a Pharma/Cold Chain environment. This position reports to the Site General Manager.

Requirements

Must have 3+ years' experience with Contract Logistics Healthcare (regulations, quality standards, and liability)
Must have 5+ years' experience using Blue Yonder WMS system
Must have 3+ years' experience in Contract Logistics / 3PL / Distribution Centre / Pharma Cold Chain Warehouse environment.
3+ years' management experience in high volume, fast paced distribution center / warehouse environment.
Must have knowledge of technical processes related to standard warehouse equipment and applications such as racking, WMS systems and Material Handling Equipment.
The right Candidate will have a continuous improvement mindset and a tendency towards 5S in the workplace.

Responsibilities

Provides day-to-day tactical direction and guidance to Supervisor(s) and warehouse associates for daily workloads.
Creates and validates training of associates according to SOPs and performs observations as needed.
Completes advanced and complicated tasks requiring considerable judgment, problem resolution, independent analysis and decision making while following procedures.
Responsible for managing the daily labor, work schedules and daily attendance of employees in UKG.
Manages a pre-defined (KPI) Key Performance IndicatorDashboard to be shared monthly with key stakeholders within Kuehne+Nagel.
Analysis of potential process/cost improvements and rollout of the agreed next steps.
Establishes a clear communication channel between Customer and Kuehne+Nagel to streamline interactions.
Complies with all appropriate policies, procedures, safety rules and FDA regulations.
Supports the development and execution of the company's Pharmaceutical/Healthcare strategy.
Actively pursues continuous improvement in a team environment while contributing positively to providing total customer satisfaction.
Prepares & Lead BRM (Business Review Meeting)/QBRs (Quarterly Business Reviews) with Operational KPIs and presents to customer and business stakeholders.
Aligns future customer needs/requirements with possible travels to customers site.
Maintains cooperation with key Customer contacts to achieve mutually defined goals.

Benefits

We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

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