Healthcare Office Assistant

TEKsystems • Town of Koshkonong, WI

2d • $19 - $20 • Onsite

About The Position

We are seeking a detail-oriented and patient-focused Operations Specialist to join our Fort Atkinson team. This role is ideal for someone with strong front-end customer service skills. You’ll be the first point of contact for patients, handling a mix of in-person interactions, phone support, and administrative tasks.

Responsibilities

• Greet and assist walk-in patients with a focus on CPAP/PAP services
• Perform insurance verification and schedule appointments
• Enter sales orders and patient data accurately into the system
• Assemble PAP products and provide basic product training to patients
• Manage inventory, including putting away stock and tracking supplies
• Handle incoming calls and provide excellent phone-based customer service
• Support reception and general customer service functions
• Collaborate with the on-site PAP Technician and CSR
• Participate in potential on-call rotation after the completion of contract period (latest shift ends at 8:00 PM, 2x per month)

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees