Healthcare Integration Analyst

EvidenceCare•Nashville, TN

10d•Hybrid

About The Position

As an Integration Analyst, you support the technical implementation, reliability and quality of integrations between EvidenceCare applications and customer data environments. A voracious student of healthcare interoperability standards, you will help implement and support a variety of technical integrations to ensure EvidenceCare customer domains can connect to and interact with the appropriate EvidenceCare applications. As a valued partner on the Product and Engineering teams, you will use your technical knowledge and understanding of EvidenceCare’s business and clinical objectives to ensure reliable integrations are delivered to our customers.

Requirements

Bachelor’s degree is required
Ideal candidates will have a degree in software engineering, information systems, computer science, biomedical engineering, or other related discipline
Clear desire for learning and tackling the challenges in implementing and integrating complex software
Curiosity to understand customer challenges and identify issues requiring resolution
Ability to consult application and infrastructure logs to identify issues

Nice To Haves

Experience working with EHR/EMRs, practice management systems, and interface engines
Experience writing SQL queries for data analysis and data quality review
Experience working with software integrations, including troubleshooting data flow issues between systems
Familiarity with healthcare standards, especially HL7/FHIR, and healthcare code sets (e.g., LOINC, SNOMED, CPT, ICD-10)
Familiarity with hospital workflows, especially emergency department and admissions
Understanding of API designs, web services, RESTful APIs, XML, and JSON
Committed to ensuring clinical end users see correct data and have the best possible user experience

Responsibilities

Delivering successful integrations by working with a team of experts, ensuring features are implemented, tested, and monitored.
Learning every day to develop knowledge of the EvidenceCare service-based platform, its interactions with customer environments, and its connections to content and technical partners
Partnering with Product and Engineering teams to build and support great clinical software
Working hands-on with healthcare interoperability standards (HL7, FHIR, OAuth) and EHR integrations, with the opportunity to develop deep expertise and become a key technical resource for the team
Supporting new customer implementations, notably including troubleshooting sessions for integrated functionality
Providing live customer support and troubleshooting issues for live customers
Testing integrations in accordance with the sprint and deployment cycle
Supporting customer testing and user acceptance testing
Maintaining and improving external implementation guides for customer integrations, and internal reference documentation for healthcare interoperability standards