Healthcare Financial Counselor
About The Position
The Financial Counselor serves as a liaison between the Revenue Cycle team, Clinical staff, and patients to resolve financial questions and support account billing and collections. This role helps secure financial resources, verifies insurance, manages authorizations, and assists with claims and denials to optimize reimbursement for MNU. The position will serves as the primary point of contact for patients and families regarding financial matters, including cost of treatment, insurance eligibility and benefits, expected out-of-pocket responsibilities, and available community or financial assistance resources.
Requirements
- High School Diploma /GED
- 2 - 3 years of healthcare experience that includes registration
- 6+ months of experience working with insurance benefits in healthcare setting and working directly with patient account balances
- prior experience with prior authorization activities
- working knowledge of both State and Federal patient billing practices
Nice To Haves
- experience with Athena or other EMR systems
Benefits
- company paid vacation
- holidays
- floating holiday
- life insurance
- parking
- short term and long term disability
- medical
- dental
- vision
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
101-250 employees
