Healthcare Dining Lead/Supervisor

RiverWoods Exeter•Exeter, NH

About The Position

Overview Dietary Supervisor/ Lead Diet Aid RiverWoods Exeter is currently seeking someone to join our team and supervise staff in our Healthcare Dining Team. This is a working Lead role; we are looking for someone to join our fun, creative, and talented culinary services team while providing excellent customer service to our residents. Hours for this role would be primarily 10:30am-7pm with schedule options for Sunday- Thursday. Additional shift coverage may be needed at times for Breakfast shifts (starting at 6:30am) or shifts on Fridays and/ or Saturdays. Benefits: - Competitive Pay! - Medical and Dental Insurance, within 30 days of employment - 403(b) Retirement plan with a company match - Earned Time off, start at 15 days - 6 Paid Holidays, 4 Personal Days - Wellness Programs - On-site fitness opportunities - Employee meal program - Education assistance Responsibilities Under the direct supervision of the Healthcare Dining Services Manager and within established RiverWoods and department policies and procedures, the Healthcare Supervisor/ Lead Diet Aide performs the following functions: Assist Dining Services Manager orienting and training new employees through a system and process that is implemented and used consistently. Maintain with Dining Room Manager a recognition and reward process to foster high employee satisfaction and retention. Assist Dining Room Manager with delivery of timely performance reviews and that they are completed in a meaningful manner fully utilizing RiverWoods’ performance management system. Practice First-in-First-Out (FIFO) inventory management and control procedures as well as keeping specific stocks and pars in place for nursing supplies and supplements. Ensure all proper records are updated and kept including; guest meals, nursing restocks, dish machine temperature logs. Update and maintain GeriMenu resident database and ticket printing. Assist with input of special menus as needed. Plan and conduct effective daily pre- meal meetings with diet aides and culinary team prior to service meal periods. Ensure the professional standard for appearance of all personnel at all times ( uniform, personal hygiene and appearance.) Ensure residents’ diet orders and preferences are carefully followed and executed. Be engaged in theme meal and special event planning with nursing, activities, and Culinary Operations Manager. Coordinate and execute these events as a cohesive, collaborative team. Be present, active, and engaged with residents and diet aides during dining meal times to assure the highest food quality and service execution occurs in all dining locations Encourage and collect resident feedback relative to food and service quality. Communicate recommendations to Culinary Operations Manager, Dining Room Manager, and Director of Nursing to improve areas of service and culinary execution.

Requirements

High School Diploma or GED Equivalent
Minimum of 1-2 years equivalent and relevant experience in senior services and/or health care dining supervisory role

Responsibilities

Assist Dining Services Manager orienting and training new employees through a system and process that is implemented and used consistently.
Maintain with Dining Room Manager a recognition and reward process to foster high employee satisfaction and retention.
Assist Dining Room Manager with delivery of timely performance reviews and that they are completed in a meaningful manner fully utilizing RiverWoods’ performance management system.
Practice First-in-First-Out (FIFO) inventory management and control procedures as well as keeping specific stocks and pars in place for nursing supplies and supplements.
Ensure all proper records are updated and kept including; guest meals, nursing restocks, dish machine temperature logs.
Update and maintain GeriMenu resident database and ticket printing.
Assist with input of special menus as needed.
Plan and conduct effective daily pre- meal meetings with diet aides and culinary team prior to service meal periods.
Ensure the professional standard for appearance of all personnel at all times ( uniform, personal hygiene and appearance.)
Ensure residents’ diet orders and preferences are carefully followed and executed.
Be engaged in theme meal and special event planning with nursing, activities, and Culinary Operations Manager.
Coordinate and execute these events as a cohesive, collaborative team.
Be present, active, and engaged with residents and diet aides during dining meal times to assure the highest food quality and service execution occurs in all dining locations
Encourage and collect resident feedback relative to food and service quality.
Communicate recommendations to Culinary Operations Manager, Dining Room Manager, and Director of Nursing to improve areas of service and culinary execution.