Healthcare Customer Service Representative
TEKsystems•Indianapolis, IN
1d•$16 - $16•Hybrid
About The Position
Handle inbound patient calls regarding appointment scheduling, prescription refills, and general inquiries Schedule appointments accurately across multiple departments and specialties Assist with insurance verification and prior authorizations for procedures and surgeries Educate patients on payment options, including self-pay, billing processes, and available plans
Requirements
- Minimum of 1 year inbound call center experience (required)
- Excellent verbal communication, listening, and problem-solving skills
- Strong attention to detail and ability to multitask in a fast-paced environment
Responsibilities
- Handle inbound patient calls regarding appointment scheduling, prescription refills, and general inquiries
- Schedule appointments accurately across multiple departments and specialties
- Assist with insurance verification and prior authorizations for procedures and surgeries
- Educate patients on payment options, including self-pay, billing processes, and available plans
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
