Healthcare Customer Service Representative

TEKsystems • City of White Plains, NY

1d • $18 - $21 • Onsite

About The Position

TEKsystems is looking to hire several Customer Service Representatives to work for a Healthcare client based in White Plains, NY. These positions would take place ON SITE in a newly furnished office.
These are entry level positions with one of the top healthcare organizations in the White Plains, NY area. The pay rate was recently raised to $21/hr!
These positions would interview right away and start as soon as a new hire was available.
We are seeking an individual that would be generally responsible for:

Requirements

• 1-3 years Call Center experience
• High call volume experience
• Flexibility to work 11-8 shift & Saturdays if asked

Responsibilities

• Field calls from clients & customers regarding pension plans, healthcare plans, and financial information
• Receive upward of 70-100 per day
• Enter customer info/conversation info into database while fielding inbound call
• Field calls with the utmost level of customer service

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed