Healthcare Call Center Supervisor (Remote, Work-From-Home)
Alignment Healthcare
440d•$57,000 - $72,000•Remote
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About The Position
The Healthcare Call Center Supervisor at Alignment Health is responsible for leading and supporting the member experience team, ensuring exceptional service delivery to seniors. This role involves overseeing team performance, providing training and coaching, and acting as a subject matter expert in healthcare procedures and protocols. The supervisor will empower their team to achieve business goals while maintaining a focus on quality assurance and member satisfaction.
