Healthcare Cafe Manager

Compass Group•St. Louis, MO

13d•$68,000 - $80,000•Onsite

About The Position

Working as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services for a 400-bed Pediactric Facility and Level 1 Trauma Center under the direction of the Director of Dining Services. This is a large, high customer volume operation doing $7.5M in annual sales.

Requirements

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
Minimum of five years of high volume retail operational foodservice management experience preferred, depending upon formal degree or training
Good knowledge of food and catering trends with a focus on quality, large-scale production, sanitation, food cost controls, marketing and presentation
P&L accountability and contract-managed service experience is desirable
Experience with cash retail operations
Retail marketing experiences are highly desirable
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Responsibilities

Plans and supervises special functions, maintains cash handling and controls, payroll records, and oversees the hiring and training of our 24 hourly team members
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Communicates effectively with all team members, patients and families
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
Food safety and sanitation