HEALTHCARE ADMINISTRATIVE ASSOCIATE - Dermatology

Carilion Healthcare Corporation•Roanoke, VA

12h•Onsite

About The Position

Carilion Clinic is a not-for-profit, mission-driven health system headquartered in Roanoke, Va., with award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. The organization fosters innovation, collaboration, and values ideas, providing opportunities for professional development and career growth in a supportive and empowering work culture. As a healthcare administrative associate, the role involves maintaining front-office workflow to optimize the efficiency of the medical practice, clinic, and/or department.

Requirements

High school diploma or GED.
Must be customer driven.
Strong grammar, spelling and punctuation skills.
Knowledge of medical terminology.
Knowledge of office procedures and equipment.
Proficiency in computer data entry/keyboarding.
Ability to use electronic medical records.
Good organizational, communication, and interpersonal skills.
Ability to multi-task.

Nice To Haves

Knowledge of Microsoft software applications (Word, Excel).

Responsibilities

Greets, screens, and provides service to patients and visitors.
Processes mail, fax, and other documents.
Maintains multi-line phone system/switchboard.
Schedules, registers, and checks patients in/out.
Maintains medical records.
Performs data management and spreadsheets.
Runs and maintains reports.
Performs charge entry.
Processes billing documents and researches and resolves issues.
Collect co-payments, deductibles, and other self-pay amounts at time of service.
Maintains cash box and receipt books.