Healthcare Administrative Assistant

Vatica HealthDothan, AL
2d$45,000 - $60,000

About The Position

Vatica Health is seeking candidates that are highly organized, detail oriented, and adaptable in a fast paced environment for our Field Coordinator I (Healthcare Administrative Assistant) opportunity. The Field Coordinator I works with our provider clients and our clinical team to optimize practice workflows and generate a high level of penetration in the office. The Field Coordinator I works closely with internal departments (Clinical Consultants, Schedulers, Operations) and our provider clients to organize and coordinate patient and provider engagement. The Field Coordinator I will ultimately drive practice penetration rates by maintaining our practice rosters and ensuring that every active patient has a Vatica visit.

Requirements

  • Provider office administrative experience
  • Proficiency in Microsoft Office products with specific experience using MS Excel
  • Excellent communication skills (verbal and written).
  • Excellent customer service and problem-solving skills.
  • Excellent organizational skills with the ability to multi-task.
  • Must be willing to travel to Provider offices up to 5 days per week

Responsibilities

  • Visit provider offices to assist with Medical Record transfers
  • Work with the Clinical Consultants to identify practice workflows and areas of opportunity
  • Coordinate with practices to run reports out of the Electronic Medical Record (EMR)
  • Organize and reconcile patient lists
  • Work with Operations and Payer to verify patient eligibility
  • Coordinate and maintain scheduling templates for all practices
  • Track and maintain a list of all patients who need to be rescheduled and coordinate with internal teams and clients to ensure a new appointment is scheduled
  • Create shells of visits in the application and maintain the rosters within each site (schedule reconciliation)

Benefits

  • Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar
  • Bonus Potential (based on role and is discretionary) – if you go above and beyond, you should be rewarded
  • 401k plans– we want to empower you to prepare for your future
  • Room for growth and advancement- we love our employees and want to develop within
  • Comprehensive Medical, Dental, and Vision insurance plans
  • Tax-free Dependent Care Account
  • Life insurance, short-term, and long-term disability
  • Excellent PTO policy (everyone deserves a vacation now and then)
  • Great work-life balance environment- We believe family comes first!
  • Strong supportive teams- There is always a helping hand when you need it
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