Healthcare Account Representative

ClaimReturn LLC•Farmers Branch, TX

9d•$62,400 - $134,400•Onsite

About The Position

If you have the gift of gab and a drive to smash targets, then ClaimReturn could use you as a full-time Healthcare Account Representative! We're hiring a compassionate problem solver to join our Farmers Branch, TX office and accomplish great things with our dedicated team. With our competitive pay-for-performance structure, the more you succeed, the more you'll earn! Keep reading to learn how you can receive this benefits package: Base pay of $30.00/hour + monthly bonus for meeting financial metrics Earning potential of $62,400 - $134,400/year 100% FREE virtual comprehensive healthcare for you & your family Discount dental and vision plan- 100% PREMIUMS PAID Generous time away OUR IMPACT ClaimReturn is a leader in healthcare data analytics and recovery services, helping clients uncover hidden savings and recover improperly paid medical claims with precision and integrity. Powered by advanced AI and analytics, we're shaping the future of medical cost containment while minimizing abrasion with providers, plans, and members. Our team thrives in a culture of innovation and collaboration, where your expertise is valued, your ideas drive real impact, and your work helps make healthcare more efficient for everyone. HEALTHCARE ACCOUNT REPRESENTATIVE QUALIFICATIONS We're looking for someone who can work Monday to Friday, 8:00 am to 4:30 pm and who has: Bachelor's degree 2+ years of experience in healthcare account management, business development, provider relations, or revenue cycle management MS Excel proficiency Thrives in a metric-driven environment Respectful interpersonal and conflict resolution skills Ability to communicate concisely and politely Strong negotiation and persuasion skills Able to handle sensitive data Residence within commuting distance of Farmers Branch Adaptable and strategic mindset with a client-first mentality THE DIFFERENCE YOU'LL MAKE Our Healthcare Account Representative is the go-to resource for the recovery process, accomplishing business objectives while fostering strong relationships and achieving great results! This account management role is responsible for:

Requirements

Bachelor's degree
2+ years of experience in healthcare account management, business development, provider relations, or revenue cycle management
MS Excel proficiency
Thrives in a metric-driven environment
Respectful interpersonal and conflict resolution skills
Ability to communicate concisely and politely
Strong negotiation and persuasion skills
Able to handle sensitive data
Residence within commuting distance of Farmers Branch
Adaptable and strategic mindset with a client-first mentality

Responsibilities

Successfully recovering overpayments using a respectful and empathetic approach
Proactively reaching out to providers, clearly explaining our services and reasons for refunds, professionally addressing objections, and presenting evidence as needed
Making providers feel heard while politely explaining the need for repayment
Maintaining accurate case notes
Creating positive relationships and building trust while meeting targets and driving success for our business and our clients!