Health & Wellness Operations Manager

Goodwin House•Alexandria, VA

47d•$27 - $30

About The Position

The Health & Wellness Operations Manager is central to the coordination and integration of various interdepartmental functions including staffing, training, compliance, technology and systems, data analytics, and special projects, supporting all clinical departments: health care center (HCC), assisted living (AL), and the clinic.

Requirements

Associate's degree required; Bachelor's degree preferred.
Certified Nursing Assistant license highly preferred.
Must have at least 1-2 years' prior experience with leading staffing, payroll administration, accounting, and general operations experience. Having this experience in a health care setting would be a differentiator.
Must have First Aid/CPR instructor license.
Must possess ability to deal tactfully and effectively with team members using strong written and verbal communication skills.
Must be organized, flexible, detail oriented and work well under pressure.
Must have strong computer skills, working knowledge of computerized payroll and accounting systems, as well as proficiency with Microsoft applications.

Responsibilities

Manage staffing across all health and wellness departments (HCC, AL, clinic) to mitigate overtime needs. Keep leadership informed of staffing and overtime trends, making recommendations for ongoing improvement.
Centralize payroll coordination across health and wellness including timecard review and approval, time off requests. Escalate special requests and issues to leadership or human resources as appropriate.
Coordinate annual evaluations for all team members. Leads the timely submission of payroll and HR process forms, e.g., Personnel Action Request Forms (PARFs), status change memos, etc.
Collaborate on training across health and wellness, supervising Advance Certified Nursing Assistants (ACNAs) to schedule and deliver First Aid/CPR training and lead the coordination of annual skills fair. Assists with departmental education needs in learning management system (Relias). Ensure all training and certification records to HR for record-keeping compliance.
Initial point of contact for resolving work-related scheduling problems. Is the liaison between the team members and Administrator, referring the team members to the Administrator or human resources as needed.
Monitor PTO and sick leave balances. Maintain a sick leave/PTO log to insure that leave slips are prepared and submitted on a timely basis. Reports excessive tardiness and sick leave to Administrator.