Health & Wellness Director

YMCA of Greater Grand Rapids•Grand Rapids, MI

just now•$42,300 - $52,700•Onsite

About The Position

The Health and Wellness Director is responsible for driving member and program participant satisfaction and retention by ensuring the delivery of high-quality health and wellness programs and services that promote engagement and overall well-being. This role provides leadership in the development, implementation, and evaluation of fitness and wellness offerings, ensuring they align with YMCA standards and meet the evolving needs of the community. The Director supervises staff, supports training and development, and fosters a welcoming, inclusive environment that encourages member connection and long-term participation. This position also collaborates with branch leadership to support operational goals, monitor program performance, and maintain a safe and effective wellness environment.

Requirements

Bachelor’s degree (BA, BS) in Exercise Science or a business field.
3 years’ related experience in Exercise Science or related Health and Wellness field, personal training, and/or program development.
Supervisory experience.
Working knowledge of computers and experience with a variety of software applications or ability to learn propriety software to enter or edit member information.
Demonstrated ability to build and sustain positive working relationships at all levels.
Ability to interact with people of all ethnic backgrounds, ages and lifestyles.
Desire to work hands on with members.
Cardiopulmonary Resuscitation (CPR) within the first 60 days.
First Aid Certification required within the first 60 days.
Blood Borne Pathogen training.
State of Michigan criminal background clearance (ICHAT).

Nice To Haves

Bachelor’s degree (BA, BS) in Exercise Science or a business field.
Prior YMCA experience.

Responsibilities

Ensure that staff personal training national certifications are up to date.
Manages group fitness and personal training programming to maximize member participation.
Oversees and executes community health programs, including Livestrong at the YMCA and grant-funded programs.
Develop relationships with businesses and partners to deliver health and wellness programming to the community.
Establishes new program activities, increases participation, and expands programming within the community in accordance with Association and operating plans.
Responsible for program enrollment, retention, evaluation, payment records, and reporting of records to the Executive Director.
Interviews, tours, and follows-up with prospective members to ensure they join the Y.
Receives member and participant feedback, resolving concerns and complaints.
Implement New Member onboarding programs, training health and wellness staff to effectively contribute to goal achievement, relationship development, program engagement with all members during their first 90 days of joining the Y.
Interview, hire, train, and manage qualified personal trainers.
Responsible for the cultivation of staff with knowledge, skills and abilities to support the health seeker.
Supervise full-time and part-time wellness employees (including wellness staff, personal trainers and massage therapists and fitness instructors).
Review, approve, and submit payroll.
Responsible for all aspects of budget management.
Prepares cost analysis on existing and new programs.
Assists with annual campaign and special events.
Enforces facility rules and procedures.
Maintains current standards of training equipment and procedures.
In partnership with Facilities Team, monitors equipment usage and condition.
Communicates safety standards.
Perform additional duties as assigned to ensure the success of the YMCA and its mission-driven work.

Benefits

Free YMCA Family Membership – Enjoy full access to facilities & program discounts for you and your family!
20% Childcare Discount – Discount is off the regular rate for each child enrolled in a YMCA childcare program, excluding the infant room.
Comprehensive Medical Coverage – Up to 93% employer paid plan options through Blue Care Network.
Dental and Vision Insurance – low-cost coverage options.
Health Savings Account (HSA) – Receive up to $1,040 in employer contributions each year to help cover qualified medical expenses.
Generous Paid Time Off – Beginning with 4 weeks of PTO per year, plus 9 paid holidays.
Paid Parental Leave - Dedicated time off to support you during the arrival or adoption of a child.
Retirement Savings – 12% employer retirement contribution, no match requirement (upon eligibility) and a 403(b) savings plan.
Paid Disability Leave – short & long term disability coverage.
Life Insurance – employer paid life insurance, plus voluntary coverage for the entire family.
Optional Insurance – Customize your coverage with options like accident, hospital, pet, and legal insurance, plus more to fit your lifestyle and needs.
Pay on Demand – Access your earned wages before payday.
Professional Growth – Access to ongoing training, development programs, and career advancement opportunities.
Loan Forgiveness - Eligible employees can also take advantage of Public Service Loan Forgiveness (PSLF).
Employee Assistance Program (EAP) – Free, confidential resources and counseling for you and your family.