Health Unit Coordinator - Hospice

Winona Health • Winona, MN

27d

About The Position

The Health Unit Coordinator (HUC) is responsible for intake of referral calls, organizing records, scheduling of Hospice programs, ordering supplies, and other supportive duties to assist the clinical teams. The HUC collaborates closely with professionals and services across the health care system while displaying professional and uncompromising customer service.

Requirements

• Completion of Formal Medical Secretary or HUC or LPN program

Nice To Haves

• 1-2 Years’ experience as Medical Secretary or HUC
• Microsoft Word, Excel, Outlook and Electronic Medical Records

Responsibilities

• Processes referral calls to ensure patient needs are met in a timely fashion.
• Assist in the verification of patient insurances and authorizations.
• Acts as the SUPERSUER for the Hospice Pharmacy Benefit Manager and Durable Medical Equipment (DME) programs.
• Inputs referral information into the electronic EMR.
• Sources necessary durable medical equipment and supplies required in the provision of services.
• Orders and maintains office and clinical supplies.
• Organizes orientation folders and coordinates mentors for volunteers and staff onboarding.
• Reports completion of ongoing education to the Hospice Manager.
• Supports and facilitates the scheduling, forms, and clinical notes with Physicians and associate-level providers on a continuous manner
• Coordinates recertification coding materials with HIM for accurate billing. Adds charges as appropriate per coding guidelines.
• Interacts frequently with providers and the interdisciplinary team.
• Coordinates appointments and transfer of necessary health records with other departments and/or facilities.
• Acts as a first contact for residents, families, and referrals. Displays professional and courteous demeanor during all interactions.
• Maintains an orderly environment in the office using lean principles and tracks equipment used in client care.
• Participates in and supports continuous improvement
• Assists with department needs as directed by nursing
• Supports the Physicians and associate-level providers continuously.
• Completes all mandatory training as required by Winona

Benefits

• Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
• Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
• Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
• Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
• Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
• Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees