Health Unit Coordinator

Cleveland Clinic • Garfield Heights, OH

2d • Onsite

About The Position

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Cleveland Clinic Marymount Hospital’s 3 South nursing unit is an 18-bed observation unit with 8 private patient rooms. The unit is dedicated to providing care to adult patients with a wide variety of medical conditions, including respiratory disorders, anemia, and altered mental status, with a focus on cardiac disorders such as heart failure and arrhythmias. Marymount Hospital’s 4 South nursing unit is a 16-bed general medical unit with 8 private patient rooms. Typical nursing care for both units includes IV access, phlebotomy, medication administration, patient education, wound care, IV therapy, and blood product administration. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works days from 7:00 a.m. – 7:30 p.m. with every other weekend and holiday requirements.

Requirements

• High School Diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Nice To Haves

• College degree
• Microsoft Office experience

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees