Health Unit Coordinator

Cleveland Clinic • Colesville, MD

3d • Onsite

About The Position

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Marymount Hospital’s 2 East is a med/surg unit that provides general medical care and pre-/post-operative care to patients requiring orthopaedic surgical interventions such as hip and knee replacements and fractures. 2 South also provides general medical care and pre-/post-operative care to patients requiring various surgical procedures, such as hysterectomy, TURPs, thyroidectomy, cholecystectomy and debridements. 2 East and 2 South both specialize in treating patients with congestive heart failure, chest tubes, wound VACs and endocrinology disorders. Our multi-disciplinary team includes registered nurses, physicians, nurse practitioners, physical and occupational therapists, dietitians, pharmacy support and case management. Each team member has a critical role in helping our patients achieve full recovery and we provide each patient with individual attention. Throughout their stay, patients are educated, encouraged and inspired to become an active part of their medical-surgical care – aiming for a full recovery with the best outcomes possible. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works nights from 7:00 p.m. – 7:30 a.m. with every other weekend and holiday rotation requirements.

Requirements

• High School Diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Nice To Haves

• College degree
• Microsoft Office experience

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED