About The Position

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. The Unit Secretary/Monitor Tech is responsible for watching the cardiac monitors, coordinating communications, performing unit-receptionist activities, and accountable for routine clerical activities on a nursing unit. The Unit Secretary/Monitor Tech is responsible for directing the flow of information between nursing and medical staff, patient and family, and healthcare team and support services.

Requirements

  • High School Diploma
  • BLS within 30 days of hire

Responsibilities

  • Constantly observes and accurately interprets cardiac monitors.
  • Systematically scans and interprets screens.
  • Identifies and reports changes in baseline rhythm patterns.
  • Differentiates life threatening changes from “slow evolving” changes.
  • Appropriately notifies/pages charge nurse or designate of witnessed changes.
  • Documents changes for review RN (i.e., saves, times, strips).
  • Sets and checks alarm system.
  • Maintains ongoing documentation of monitor pattern during procedures/Code Blue as requested/necessary.
  • Keeps an updated record of patients’ rhythms Gives report to relief watcher.
  • Handles incoming and external telephone calls.
  • Coordinates communication between physicians, shift lead, staff and ancillary departments.
  • Provides friendly assistance to patient's family and visitors.
  • Communicates in a constructive and positive manner.
  • Collaborates intra- and interdepartmentally to meet patient's needs.
  • Handles patient information in a confidential manner.
  • Demonstrates effective communication with patients and families by listening, providing support and making referral to appropriate sources of help, if needed.
  • Demonstrates ability to work effectively with others.
  • Responds to conflict effectively in an open, constructive manner.
  • Effectively utilizes channels of communication according to organization structure.
  • Assists in orienting new personnel.
  • Identifies own learning needs and collaborates with manager in planning to meet them.
  • Enters and retrieves patient information in data entry systems.
  • Maintains accurate statistics.
  • Assists in performance improvement activities such as data collection and reporting and chart retrieval.
  • Maintains and processes completed patient charts.
  • Orders department supplies.
  • Attends Department Meetings.
  • Performs other duties that assist in the smooth performance of the department.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
  • Benefits may vary based on the market and employment status.
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