About The Position

Shriners Children’s Greenville is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law. Shriners Children’s Greenville is where hope and healing meet. Shriners Children's Greenville is a 50 bed, 250 employee, inpatient facility with two surgical suites, an outpatient clinic, in-house Pediatric Orthotics and Prosthetic Services (POPS), and Motion Analysis Center. SCG is located on the campus of Prisma Health Greenville Memorial Hospital. SCG has been recognized by community vote as “Best in the State” for Best Hospital, Best Pediatric Clinic, Best Orthopedics Center, and Best Place to Work. Our compassionate, respected physicians and staff provide care for children with a range of orthopedic and neuromuscular conditions. Our services extend to a number of outpatient clinics in both North and South Carolina, to ensure children and families throughout our region have access to high-quality pediatric care. Shriners Children's Greenville has an opportunity for a full time Health Unit Coordinator I position. This position is schedule for 36 hours per week. This role functions as a secretary / receptionist and performs a variety of clerical duties in a patient care area. Responsible for handling traffic and telephone calls at the nursing station. Schedules tests and processes appropriate forms as ordered by the clinical staff. Maintains cleanliness and order at the nursing station. Performance is reflective of the mission, vision and core values of SHC. Manages activities at Nursing desk, including phone, call system, and Central Monitoring system. Provides support to nursing staff, patients and families; escorting patients, transporting specimens and re-stocking kitchen and break room.

Requirements

  • High School Diploma/GED
  • One year of administrative/computer skills
  • Basic Life Support (BLS) within 3 months of hire

Responsibilities

  • Organizes and prioritizes workload minimizing/eliminating undue delays, backlogs, or disorder.
  • Maintains adequate supply of all PET's and forms for the Unit.
  • Prepares 3 x 5 cards, labels for medication drawers, doors, beds and chart carousel for all patients..
  • Assures nursing station is orderly, clean and neat.
  • Cleans medical record charts as needed.
  • Ensures information on white boards is continuously updated.
  • Keeps Philips Central Monitor System updated with admissions and discharges.
  • Updates bed board to maintain current bed availability.
  • Re-stocks kitchen and break room.
  • Answers telephone promptly and with a professional and courteous voice.
  • Operates telephone system, retrieves voicemail messages, operates patient call system, and paging system correctly.
  • Takes telephone messages when appropriate to eliminate interruptions to patient care.
  • Demonstrates accurate data entry skills.
  • Checks email and prints an updated surgery schedule.
  • Supports Utilization Review by checking that encounter order matches check-in. Also, checks that Surgical Admissions all have a post-op order for level of care change, and that OPS patients have an order for "Assign to Observation" or "Admit to Inpatient" prior to changing the encounter type.
  • Ensures integrity of the medical record.
  • Prepares paperwork, charts and records for admission, surgery, discharge and or transfer.
  • Maintains charts in proper orders.
  • Assures that copies placed in charts are legible.
  • Maintains charts to be used in SHCIS downtime.
  • Thins charts as appropriate.
  • Consults with Medical Record Department when charts need repair.
  • Maintains HIPAA for the Medical record.
  • Distributes and receives mail/messages in an accurate and timely manner on a daily basis.
  • Relates messages in an accurate and timely manner.
  • Orders supplies as needed.
  • Updates the whiteboard throughout the shift.
  • Uses appropriate forms and procedures for ordering or scheduling tests, i.e., lab, x-ray, consults and appointments.
  • Arranges inside and outside appointments appropriately.

Benefits

  • All employees are eligible for medical coverage on their first day!
  • upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
  • Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected.
  • Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more!
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