Health Unit Coordinator HUC - Emergency Department

American Addiction Centers • Milwaukee, WI

1d • $20 - $30 • Onsite

About The Position

Department: 36102 Aurora St. Lukes Medical Center - Emergency Department Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 1st Shift 0300-1500 (3AM-3PM) Full-time 0.9 FTE (3) 12 hour shifts 36 hours per week Weekend/Holiday Rotation Pay Range $19.80 - $29.70 Key Duties: Patient Management – Admitting, transferring and discharging patients; ensuring accurate documentation and communication throughout the processes. Record Keeping – Maintaining and updating patient medical records, including electronic health records (EPIC), and compiling charts. Communication – Serving as a liaison between patients, medical staff, and other departments; answering phone calls; relaying information. Scheduling – Coordinating appointments, procedures and surgeries for patients. Clerical Tasks – Performing various typing, filing and data entry projects. Supply Management – Ordering and organizing supplies for the unit. Patient Assistance – Helping patients and families by answering questions, giving directions, providing forms and brochures. Other Duties – May be asked to prepare birth/death certificates, vital sign graphs, or other various unit projects. Education Required: High School Graduate (HSD, GED, HSED) Experience Required: At least one year of experience in a healthcare setting, demonstrating the ability to perform the following skills: Problem-Solving: Making fast, accurate decisions under pressure. Prioritization: Managing multiple patients and tasks simultaneously. Adaptability: Responding effectively to constantly changing situations. Clear Communication: Conveying information quickly and accurately to patients, families, and the healthcare team. Team Collaboration: Working closely with nurses, physicians, paramedics, and other staff. Patient Education: Explaining information or directions in a way patients can understand. Empathy: Providing compassionate care during stressful or traumatic situations. Stress Management: Staying calm and focused in high-pressure environments. De-escalation: Handling aggressive or distressed patients and families. Efficient Documentation: Accurately recording patient information and treatment. Time Management: Balancing urgent care with administrative duties. Interdisciplinary Coordination: Collaborating across departments for patient care. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Requirements

• High School Graduate (HSD, GED, HSED)
• At least one year of experience in a healthcare setting, demonstrating the ability to perform the following skills: Problem-Solving: Making fast, accurate decisions under pressure.
• Prioritization: Managing multiple patients and tasks simultaneously.
• Adaptability: Responding effectively to constantly changing situations.
• Clear Communication: Conveying information quickly and accurately to patients, families, and the healthcare team.
• Team Collaboration: Working closely with nurses, physicians, paramedics, and other staff.
• Patient Education: Explaining information or directions in a way patients can understand.
• Empathy: Providing compassionate care during stressful or traumatic situations.
• Stress Management: Staying calm and focused in high-pressure environments.
• De-escalation: Handling aggressive or distressed patients and families.
• Efficient Documentation: Accurately recording patient information and treatment.
• Time Management: Balancing urgent care with administrative duties.
• Interdisciplinary Coordination: Collaborating across departments for patient care.

Responsibilities

• Patient Management – Admitting, transferring and discharging patients; ensuring accurate documentation and communication throughout the processes.
• Record Keeping – Maintaining and updating patient medical records, including electronic health records (EPIC), and compiling charts.
• Communication – Serving as a liaison between patients, medical staff, and other departments; answering phone calls; relaying information.
• Scheduling – Coordinating appointments, procedures and surgeries for patients.
• Clerical Tasks – Performing various typing, filing and data entry projects.
• Supply Management – Ordering and organizing supplies for the unit.
• Patient Assistance – Helping patients and families by answering questions, giving directions, providing forms and brochures.
• Other Duties – May be asked to prepare birth/death certificates, vital sign graphs, or other various unit projects.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED