HEALTH SUPPORT TECHNICIAN - 64029307 1 1

State of Florida

1d • $36,000 - $38,000 • Onsite

About The Position

Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent if part of a global public health organization and is expected to support the Florida Department of Health in Polk County in its mission to protect, promote, and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Incumbent is a Health Support Technician providing clinical services for clients in adult health/primary care, maternal/child health, family planning, and communicable disease under the direct supervision of the Senior Community Health Nurse Supervisor.

Requirements

• Knowledge of basic medical terminology.
• Knowledge of basic computer software and electronic health records.
• Knowledge of instrument decontamination and sterilization.
• Skill in using medical instruments or testing equipment.
• Skill in using a urine select analyzer.
• Skill in taking, temperature, pulse and blood pressure readings.
• Skill in taking blood and urine specimens.
• Skill in performing various lab testing
• Ability to work with patients
• Ability to interview patients and obtain a complete medical history.
• Ability to follow instructions.
• Ability to keep accurate records.
• Ability to analyze data.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to plan, organize and coordinate work activities.
• Valid Florida Driver's License

Nice To Haves

• Current Certification as a CNA, MA or Phlebotomy.

Responsibilities

• Performs Laboratory duties as needed, including but not limited to: Perform blood draws and tests on urine specimens including dipstick urinalysis, pregnancy, drug screen, and Chlamydia/Gonorrhea as ordered by the provider utilizing established procedures and record appropriate results in client’s record.
• Draw blood in the correct tubes, enter correct client information into computer, and send specimens to the correct lab.
• Properly process and prepare specimens for transport, file lab reports, and follow up on missing/late lab reports.
• Completes required counseling/interview forms, investigative forms, reports and other paperwork associated with STD and HIV testing.
• Completes new patient lab work as ordered.
• Records temperatures twice daily of the Lab refrigerator and freezer on the temperature log. Contacts supervisor if temperature is out of range.
• Maintains all clinical equipment, keeping it in good working order.
• Maintains strict confidentiality at all times.
• Performs Administrative duties as needed, including but not limited to: Perform reminder telephone calls to patients prior to their scheduled appointments.
• Assist with updating patient records with laboratory and x-ray results received.
• Assist with keeping the Standardized Lab Sheet current and relevant.
• Assist in keeping the Lab Manual updated, useful and implemented.
• Provide education materials, including pamphlets and condoms to patients.
• Follow up with the provider and individual to confirm that the individual kept their set appointment.
• Assist with follow-up on delinquent patients, including letters, telephone calls, or home visits.
• Assist with answering incoming calls and directing calls for appropriate action.
• Schedules patient appointments as needed.
• Enter data as appropriate in HMS, tracking database, and other systems as appropriate.
• Advocate any issues and concerns on behalf of all the Lab HSTs to Administration
• Continuing to build/sustain a culture of quality in all laboratory services and being available by phone for any questions or concerns
• Prepares records and reports required by program components.
• Inventory and order supplies weekly as needed.
• Performs clinical duties as needed, including but not limited to: Cleans clinic rooms, including exam tables, cabinets, and sinks with special disinfectant solutions according to clinic policy and biohazardous waste policy.
• Assists provider in examination of patients as needed.
• Removes contaminated red bags and containers from each exam room and/or laboratory and places them in the biohazard storage room.
• Performs other duties as needed, including but not limited to: Maintains time/attendance/travel/EARs records.
• Attends staff meetings, general staff, training, and/or committee meetings in compliance with Health Department policies
• Performs other duties as required, including performance of additional interpreter duties, consistent with skill level, and as needed.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed