HEALTH SUPPORT TECHNICIAN - 64086425

State of Florida • Port Charlotte, FL

36d • Onsite

About The Position

The Health Support Technician is under the direct supervision of the Public Health Services Manager. This position will assist the Dental Hygienist in the School-Based Dental Sealant Program in Charlotte County schools. This position is responsible for collecting data and entering data into state databases. The role also involves outreach and education, serving as a Community Liaison for the dental sealant program, staffing community events, and helping families navigate the healthcare system by providing referrals to a "dental home" for necessary follow-up or additional care.

Requirements

• Knowledge of Statutes, Rules and Regulations that pertain to the program
• Knowledge of dental terminology
• Knowledge and experience in working with children
• Ability to interact professionally with other DOH staff and the public and provide excellent customer service
• Demonstrated proficiency in the use of the internet and computer systems such as Microsoft Office and entering data into a database
• Ability to accurately document patient records
• Ability to handle sensitive and confidential information with discretion and professionalism
• Knowledge of public health principles and practices
• Proficiency in using electronic health records and other data management systems
• Strong organizational and time management skills
• Ability to plan, organize and coordinate work activities
• Ability to prepare records and reports
• Ability to communicate effectively
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
• Ability to lift and carry up to 50 pounds as needed
• A valid Florida driver’s is required
• Must be comfortable interacting with children

Nice To Haves

• Knowledge of Eaglesoft Software a plus
• Knowledge of HMS State of Florida a plus
• Bilingual in English/Spanish and/or Creole is preferred

Responsibilities

• Distribute and collect consent forms
• Review all documents for positive consent to provide services for each child participant, confirming parent/guardian signature
• Effectively interact on a daily basis with preschool and school age children, addressing questions, fears, and behavioral issues
• Accurately document services provided to children in HMS and SEALS (Sealant Efficiency Assessment for Locals and States) software
• Retrieve client information from FLMMIS and FLSHOTS
• Review insurance information for billing purposes
• Accurately complete mandated forms
• Represent the Florida Department of Health in Charlotte County in a positive and informative manner, using an interpreter when necessary
• Effectively interact with school personnel, including school administrators, teachers, custodial staff, and school health personnel
• Ensure reports are submitted in a timely manner as determined by the State School-Based Dental Sealant Program
• Represent DOH-Charlotte at school functions; interact effectively with parents/guardians, students, community members, school administrators, school health staff, and teachers
• Serve as a runner in the schools when taking children to and from their classrooms
• Assist Dental Hygienist with oral health education and screenings
• Identify process improvement opportunities and work with other sealant staff and supervisor to address opportunities
• Provide back-up to the dental clinic as needed
• Serve as a Community Liaison: Acts as a point of contact for schools, community agencies, and the general public regarding the dental sealant program.
• Staff Community Events: Represents the program at community events and health fairs to raise awareness about available dental services.
• Helps Navigate the Healthcare System: Assists families in navigating the complexities of the healthcare system and provide referrals to a "dental home" (a local dentist) for necessary follow-up or additional care

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed