Health Spa Receptionist- Full Time

Caesars Entertainment•Reno, NV

11d

About The Position

The Health Spa Receptionist greets guests and assists with the check-in process. In addition, answers phone calls and manages the spa's schedule. It's your job to make sure guests have an extraordinary experience while at the spa, starting from when they walk in the door until they exit the premises.

Requirements

Great customer service skills
Strong verbal communication skills
High School diploma or equivalent
Ability to stand for long periods of time
Seldom lifting of up to 20 lbs.
Frequent pushing, pulling, and bending
Work area is subject to variable temperatures
Employee is required to meet and deliver our core values, service standards, and family style service.
Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
Above average speech – both speaking and reading/writing English.
Need excellent interpersonal skills.
Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Responsibilities

Greet guests up arrival
Assist guests with completion of paperwork
Check in guests
Check out guests
Answer phones
Input appointments and manage
Book 4 Time
Keep reception area clean and organized
Work closely with spa attendants
Check locker rooms to make sure clean and stocked
Walk the spa area hourly checking for unwanted guests and cleanliness
Make Manager and Director aware of any supplies needed
Assist Spa Team Members with anything they need (e.g. champagne, towels, product)
Ensure guests are having an extraordinary experience