Health Services Site Trainer

Planned Parenthood Great Plains • Kansas City, MO

3d • $23 - $27

About The Position

The Health Services Site Trainer plays a vital role in supporting and developing clinic staff to meet the highest standards of care. This position is responsible for conducting comprehensive training sessions across all clinical support areas, ensuring that team members are proficient in essential job functions and compliance requirements. The Trainer oversees employee task completion, coordinates progress documentation, and maintains effective communication with the Health Services Training Team.

Requirements

• 6 months clinic support experience at PPGP
• 1-2 years electronic health records experience
• Must have the ability to develop and maintain good working relationships with clinical staff and physicians and to act as a role model for the highest level of clinical practice
• Must be flexible and able to shift priorities as needed
• Valid driver’s license and be able to travel to multiple office locations in a broad geographic area
• High School Diploma

Nice To Haves

• Demonstrated thoroughness in clinical operations: Front Desk; Education and Laboratory; Family Planning or Abortion Care to include Ultrasound; and Back Office (family planning or surgery technician).
• 1-3 years EPIC experience

Responsibilities

• Skilled in all areas of clinic support and authorized to train staff. Oversees employees’ task completion, completes employee checklists, and forwards relevant documentation to Health Services Training Team for review and compliance
• Provides and receives constructive feedback regularly to new team members, while collaborating with the training team and health center managers regarding employee progress and development
• Coordinates with training team to ensure compliance with training policies and procedures
• Stays up to date with PPGP Manuals and MSGs, ensures that all training content aligns with the latest guidelines and regulatory standards
• Maintains and demonstrates proficiency in EPIC systems, ensuring accurate and proper documentation in compliance with organizational standards and protocols
• Set ups and maintains training materials and equipment as needed to ensure smooth and effective delivery of training sessions
• Attend trainings as necessary to stay current with industry standards, enhance personal skills, and ensure the effective delivery of training programs
• Performs all RHA duties when not training staff.
• Travel locally

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED