Health Services Coordinator

Rawhide Youth Services•New London, WI

1d•Onsite

About The Position

The Health Coordinator supports the medical and treatment teams to coordinate care and assist in maintaining client treatment plans through adhering to youth medical appointments, coordination of transportation for external appointments and to/from home passes; assisting with the Nurse to provide education to the youth and staff regarding medical cares for each youth; participating with providers to respond to youth medical/injury events through phone, email and faxes; functions within professional, regulatory, accreditation, and organizational standards. This role focuses on assisting in delivery of health-related training programs alongside the Nurse, helping to ensure that staff meet the agency's standards and best practices for residential care.

Requirements

Meet one of the following qualifications:
Have an associate or bachelor’s degree with a focus on child and youth care work or in a social or behavioral science field
Have at least 1 year of successful experience working in a recognized child welfare setting for the type of population served by Rawhide
Completion of Rawhide’s supervised traineeship program
Minimum of 1–2 years of experience in staff scheduling, workforce management, or a similar role in a healthcare, social services, or direct-care setting
Proficiency in Microsoft Office Suite (Excel, Word, Teams)
Strong organizational and time-management skills. Problem-solving mindset with attention to detail and accuracy. Ability to multitask and work under pressure to meet deadlines. Ability to think critically and creatively.
Ability to safely drive a company vehicle and feel comfortable transporting youth
Ability to handle sensitive situations with professionalism and confidentiality.
Physically able to meet the demands of the position, including providing therapeutic physical restraints.
Driving in varying weather and traffic conditions required; must be able to safely drive up to 5 or 6 hours a day, pending campus needs

Nice To Haves

Familiarity with scheduling software and workforce management tools is a plus

Responsibilities

Assists Nurse with reporting of youth care concerns, documentation, review of appointment and discharge summaries.
Coordinates and supports medication administration processes and procedures. Adhere to all training requirements associated with medication administration.
Coordinates schedule with dental bus and youth medical appointments to ensure youth are scheduled in a timely manner.
Provide safe transportation of youth to their appointments. Of note, some transportation activity may include several hours of driving, pending the location of appointments, as we serve youth across the state of Wisconsin.
Tracks, reports, and maintains health data by documenting infection control practices, including staff TB skin testing and related reporting; supporting PQI data collection; tracking and reporting health issues, including state reporting of communicable diseases.
Collaborate with, and take direction from the nurse to ensure the needs of the youth and staff are met from a nursing perspective
Provide administrative support to the nurse as needed
Complete assigned tasks as needed
Maintain schedule for all youth of external appointments, including rescheduling and follow-up appointments, track routine youth appointments to ensure youth maintain all required appointments
Collaborate with residential team to ensure youth appointments are able to occur from a scheduling and programming perspective
Ensure clear communication is maintained with all needed staff/teams
Safely drive youth to between Rawhide campus and scheduled appointment locations.
Comply with all traffic laws and Rawhide safety policies to maintain a safe transportation environment.
Conduct vehicle checks before and after each trip and complete all required documentation (e.g. passenger logs, timesheets, incident reports). Report any maintenance needs.
Manage pharmacy needs, including picking up, verification of, and delivery of medications in a responsible and accurate manner
Maintain flexibility in the ability to pick up medications on short notice
Maintain professional and technical knowledge by completing required trainings for medication administration, direct care work with youth, and other trainings as assigned
Complying with the Rawhide standard of conduct
Setting an example, in words and actions, that is consistent with the values and beliefs of Rawhide
Performing other duties as directed or assigned by supervisor