Health IT Specialist

Acadia Pharmaceuticals • San Diego, CA

15d • Remote

About The Position

This a fully remote position, requiring up to 75% domestic travel. The Health IT Specialist will support the implementation and optimization of EHR-based solutions across Acadia’s therapeutic areas. This role is primarily field-facing, partnering with the account teams and working directly with health systems to scope workflow interventions, guide pilots, and capture feedback. The HIT Specialist ensures that HIT solutions are adopted effectively at the customer level while serving as a bridge between field execution and Acadia’s central HIT strategy team.

Requirements

• Strong knowledge of major EHR platforms (Epic, Cerner, Athena, eClinicalWorks) and major 3rd party systems (clinical decision support, etc.)
• Hands-on experience conducting workflow assessments within health systems or provider IT environments.
• Ability to troubleshoot technical and operational barriers during rollout and adoption.
• Strong customer presence, skilled communicator able to translate technical concepts for broader audiences, able to influence without authority.
• Integrity and commitment to compliance in a regulated environment.
• Interpersonal flexibility to effectively engage with diverse provider and internal stakeholders.
• Bachelor’s degree in Life Sciences, Health Informatics, Business, or related field.
• 3-5 years of experience in Health IT, EHR/CDS, or clinical informatics within pharmaceutical, biotech, or health system settings.
• Direct experience working with major EHR platforms (Epic, Cerner, Oracle, Athena).
• Demonstrated success implementing HIT solutions with IDNs, Clinicals, or other complex health systems.
• Proven track record supporting pilots, rollouts, or adoption of HIT solutions within provider settings.
• Ability to travel 50%, as required.

Nice To Haves

• Advanced degree (e.g., MS, MPH, PharmD, MBA, or equivalent).
• 5+ years of progressive Health IT or clinical informatics experience.
• Certifications such as HIMSS Healthcare Information and Management Systems Society Certification, RHIA/RHIT Registered Health Information Administrator/Registered Health Information Technician, or AMIA American Medical Informatics Association Certifications.
• Familiarity with specialty pharmacy workflows and CNS therapeutic areas.
• Experience collaborating with account teams in pharmaceutical or biotech settings.
• Cross-functional experience with Market Access, Medical, Compliance, and Commercial partners.
• Based in the East region, with responsibility for covering the territory; reside near a major airport to enable regional travel.

Responsibilities

• Provider Workflow Engagement Partner with IDN and Clinics IT leaders to identify areas of opportunity for interventions.
• Engage with IDNs and Clinics on workflow assessments to identify opportunities for improved outcomes.
• Educate on digital assets needed to support health system collaborations, such as removing barriers, digitizing assets, etc.
• Education and Support Serve as a point of support for account teams to apply HIT strategies and resources appropriately.
• Conduct education and share knowledge with other Acadia colleagues Guide pilots and rollouts, ensuring adoption and seamless integration into provider systems.
• Customer Feedback Establish feedback loops with field teams to capture adoption barriers and operational challenges.
• Report insights and Key Performance Indicators to refine future HIT strategy and execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level