Health Information Specialist

The HealthCare Connection•Cincinnati, OH

2d•Onsite

About The Position

The HealthCare Connection is seeking a detail-oriented Health Information Specialist to join our team. In this critical role, you will manage back-office operations, assist with clerical duties in a fast-paced environment, and play a vital role in facilitating timely referrals for specialty consultations and diagnostic services. You will provide excellent service to patients, staff, and visitors while ensuring accurate and efficient health information management.

Requirements

High School Diploma or GED required.
Minimum of 6 months of experience in a hospital, ambulatory care, or similar medical setting.
Experience using electronic health record (EHR) systems.
Strong multitasking and organizational skills.
Excellent verbal and written communication.
High attention to detail and accuracy.
Strong problem-solving and customer service abilities.
Team player with a collaborative work approach.

Nice To Haves

2+ years of experience in a healthcare or medical office environment.

Responsibilities

Professionally answer and direct incoming calls; accurately document messages in the EHR.
Schedule and reschedule patient appointments in coordination with clinical staff.
Assist with patient reminder calls and manage appointment adjustments.
Process incoming/outgoing faxes, distribute mail, and handle record requests.
Retrieve and manage immunization records and scan/index documents into the EHR.
Process Release of Medical Records requests per policy.
Support providers with completing external patient forms.
Coordinate and track patient referrals for specialty services and diagnostics.
Maintain electronic referral logs and ensure timely follow-up.
Obtain and upload consultation reports and diagnostic results into patient records.
Perform other related duties as assigned by management.