Health Information Office Administrator

LIFEPlan CCO NY LLC•Clifton Park, NY

2d•$21 - $22•Onsite

About The Position

The Health Information Office Administrator (HIOA) will be responsible for (1) the confidential management and handling of member records to ensure compliance with HIPAA Privacy and Security requirements, and (2) the efficient operation and maintenance of the assigned Hub and/or regional offices.

Requirements

Minimum high school diploma/ equivalency
At least one year experience working in an office setting completing clerical tasks (e.g. mailing, filing, sorting).
Working knowledge of basic computer programs (e.g., Windows, Office 365, Word, Excel, PowerPoint) and willingness to learn and adapt to multiple computer systems
Working knowledge of office equipment; printers, fax machines, etc.
Detail-oriented and able to prioritize and manage multiple assigned tasks

Nice To Haves

AAS / certification in a related field preferred (Human Services, Health Information Management)

Responsibilities

Ensures compliance with all pertinent government regulations (e.g., HIPAA, NYS OPWDD, NYS DOH) and all policies, procedures, and operating standards for HIM under a CCO/HH environment.
Provides day-to-day document management as it relates to HIM, including, but not limited to compiling, processing, indexing, and filing of member records, and retention and destruction protocols of documents/forms containing Protected Health Information (PHI).
Ensures confidentiality in working with members’ Medical Records and documentation.
Manages and implements projects assigned by the Director of HIM
Collaborates with Care Management, Quality Improvement, Compliance and Incident Management on assigned projects and assists staff in the gathering of information related to audits and/or document reviews.
Maintains staff and visitors sign-in logs
Ensures proper cleanliness of assigned hub is maintained by cleaning professionals and office is kept organized.
Assists in day-to-day general office functions, including but not limited to catering organization and meeting room booking.
Purchases and maintains approved office supplies, including but not limited to kitchen/snack supplies, water orders, and general office supplies
Managing and monitoring office paper-related equipment, including the printer/copier and shred bins
Manages the mail for assigned hub and/or office, including but not limited to creating and supplying postage, assisting care managers with mailing documents, gathering and scanning mail, receiving incoming packages, and preparing and dropping off packages and certified mail
Assists IT in the gathering, delivering, and receiving of employee technological equipment
Acts as primary contact for any on-site issues during business hours, including but not limited to heating, leaks, doors/locks, and plumbing