Health Information Medical Records Clerk
About The Position
The Clerk at Families Together of Orange County performs a wide variety of duties and responsibilities in a manner that places emphasis on quality, PHI/HIPAA compliance, and customer service. The positions primary duties include organization of all incoming patient records requests, electronic records database maintenance, and adherence to FTOC’s approved process flows. This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.
Requirements
- High School Diploma (college preferred).
- Bilingual: Spanish (Required)
- General knowledge of an electronic health record (EHR) system
- Strong organizational skills, attention to detail
- Integrity, discretion, and respect for confidentiality and privacy
- A dedication to preserving information and materials
- Adept typing, word-processing, and data entry skills
- Verbal communication and interpersonal skills
- Ability to multi-task and work effectively in a high-stress and fast-moving environment.
- Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
- Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.
- A minimum of two to three years of experience as a Medical Records Clerk or in a related healthcare administrative role is preferred.
- Monday - Friday from 8:30 AM - 5:30 PM
- Employees are expected to be on-site for their scheduled shifts
- FTOC hours of operation are Monday to Friday 8 a.m. to 8 p.m., however, employee schedules vary, depending on organizational, staffing, community, and patient needs. As such, FTOC may need to modify work schedules to meet such needs.
- Holidays and weekends may be required depending on an employee’s department due to organizational, staffing, community, and patient needs as FTOC continues to grow and expand work days and hours.
- Overtime may also occur due to organizational, staffing, community, and patient needs.
Responsibilities
- Assess all incoming patient medical records request and determine outcome.
- Organizes and archives records and documents.
- Verify paperwork, digital forms, files, updating or correcting documentation as needed.
- Updates electronic filing systems, devises new organizational filing and storage systems for data as needed.
- Secures and protects the privacy of documents containing PHI.
- Assigns alerts for required information in EHR.
- Communicates with various individuals throughout the organization for records review.
- Works collaboratively with the various internal/external stakeholders.
- Comfortable with navigating database, EMR, and other necessary equipment.
- Designs templates for data entry and process flows to create efficiency.
- Ensures protection of patients’ rights, including release of information compliance, authorization, and adherence to all HIPAA laws.
- Performs other duties as assigned within scope.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
