Health Information Manager
About The Position
The Manager of Health Information provides oversight for the hospital HIM (Health Information Management) functions ensuring high quality documentation, proper management of medical records, and the accuracy, completeness, and accessibility of patient health records. The position requires strong leadership, regulatory knowledge, and the ability to collaborate with clinical, operational, and IT stakeholders. The Manager of HIM reports to the Sr. Director of Medical Operations and is the supervisor for the Medical Staff Office assistant who has a dual report to the Senior Director and the Manger of HIM. This is an onsite position, 5 days per week and requires occasional weekend or off‑hour availability if HIM services support emergency or off‑shift workflows.
Requirements
- 5‑7+ years in HIM or health information / medical records roles, with at least 2‑3 years in supervisory / managerial capacity. Experience in a hospital or large healthcare system is ideal.
- Strong understanding of HIM regulations, coding, billing, clinical documentation standards.
- Excellent leadership, communication, and interpersonal skills.
- Analytical mindset: ability to interpret data, generate reports, identify trends and drive improvements.
- Comfortable with technology; experience with EHR systems, imaging/scanning workflows, HIM software.
- Organizational, problem‑solving, conflict resolution skills.
- Budget planning / financial acumen.
- Ability to work across multiple hospital departments.
Nice To Haves
- Master’s degree a plus but not required depending on institution.
- RHIA (Registered Health Information Administrator) preferred; CCS / RHIT or other relevant certifications a plus.
Responsibilities
- Implement health information systems and processes to ensure complete and accurate documentation of medical treatment.
- Work with all clinical staff and therapists to improve the quality and accuracy of patient documentation. Manage continuous improvement of the documentation in the medical record to support all clinicians and therapists in accurately reflecting the course of treatment at BCH to ensure reimbursement from insurance.
- Partner with Patient Access, IT, and Patient Experience to manage the patient portal including the accuracy, integrity, and security of information displayed in the portal. Ensure compliance with privacy laws like HIPAA and oversee the release and access to medical records through the portal.
- Manage partnership with coding vendor to ensure timely and accurate coding of medical records for all diagnoses and procedures as documented. Facilitate all physician queries when record is inadequate, ambiguous, or unclear for coding purposes to make sure they are responded to promptly by the medical staff.
- Perform regular audits to ensure the health information department, techniques, and processes comply with guidelines set out by the American Health Information Management Association (AHIMA), as well as federal and state regulations and laws.
- Collaborate with patient accounts to regularly track audits and denials from third-party auditors and insurance companies and find trends in the data.
- Organize and analyze health information for better utilization, process improvement, report preparation, and research purposes. Identify opportunities to support clinicians and therapists to use EMR to enhance the quality of care.
- Oversee the Release of Information to all patients, families, and other interested parties.
Benefits
- Competitive Salary: We offer a salary that reflects your skills and experience.
- Professional Development Opportunities: Access to mentorship, leadership training, and career advancement programs.
- Comprehensive Health Benefits: Including medical, dental, and vision benefits for you and your family.
- Retirement Plans with Employer Matching: Secure your future with our strong retirement plans.
- Paid Time Off (PTO): Generous vacation, holiday, and sick leave policies.
- Safe Work Environment: Commitment to everyone’s safety and well-being.
- Diversity and Inclusion Initiatives: A workplace that values and supports all employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
