Health Information Management Technician

TRILLIUM HEALTH INC•City of Rochester, NY

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About The Position

Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development.

Requirements

Associates degree in a health information management program and medical terminology,
Requires a valid driver license and reliable transportation as this position is required to work at multiple office locations during the work week.
Knowledge of statutes governing health information management
Attention to detail
Confidentiality and Ethical Judgement
Organizational skills
Problem Solving
Communication Skills
Stress Management
Technical Proficiency
Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences.
Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization.
Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans.
Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department.
Other specific duties as assigned.
Role requires prolonged periods of sitting at a desk, working on a computer, and engaging in frequent verbal and written communication.
Occasional standing, walking, bending, and reaching are required to support front office operations.
Ability to move/traverse occasionally throughout the office to assist patients or retrieve documents.
Must be able to reach, bend, and stoop occasionally to access files or supplies.
Ability to move/traverse occasionally throughout the office to assist patients or retrieve documents.
Must be able to reach, bend, and stoop occasionally to access files or supplies.
May involve light lifting (up to 50 lbs.) of office supplies, files, or equipment as needed.
Requires the ability to drive or otherwise travel between clinic sites.

Nice To Haves

Certification by the American Health Information Management Association (AHIMA) preferred. Knowledge of medical office procedures, claims processing, preparing patient charts and basic computer skills.

Responsibilities

Process requests from patients, providers, insurers, and legal entities for copies of medical records, ensuring compliance with HIPAA, other privacy laws and organizational policies.
Contact other healthcare facilities to obtain patient records for continuity of care, audits, or legal purposes.
Confirm proper authorization before releasing records and maintain logs for accountability.
Ensure records are provided promptly and accurately to support patient care and administrative needs.
Review records for completeness, accuracy and compliance with regulations
Ensure provider notes are accurate, complete, and signed off within 5 business days
Confer with appropriate clinic staff to ensure patient records contain most updated patient information
Facilitate and maintain policy and procedures for release of patient information
Print/copy medical records for patients transferring from practice
Notes on EMR system patient transfer information, as appropriate
Review and release medical records as needed and appropriate for referrals made by providers, as well as requests for records by authorized agencies.
Scan patient records sent from other providers, and capture key information for EMR from scanned documents
Responsible for storing PHI in a manner that protects the confidentiality of patients
Schedule and pull charts as needed for special audits, peer reviews and other compliance reviews.
Receive all patient forms to be filled out; fill out as much as possible, give to providers, track, and mail out in a timely manner. All forms will be scanned in electronic health system in patient’s charts.