Inspire health. Serve with compassion. Be the difference. Job Summary Reviews and validates that scanned documents reside with the correct patient and are indexed to the correct document type and level (encounter, patient, or order) within the document management system. Assesses and reports document imaging quality metrics by employee and by location. Assures inaccurately scanned information is promptly corrected to assure the overall integrity of the patient medical record. Maintains an expert knowledge of the imaging system function and all supportive software. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Performs quality audits of scanned documents and reports accuracy of work performed to include correct indexing of documents to the patient, document type, and scanning level. Identifies and reports trends in processing errors in order to reduce error rate, identifies opportunities to improve upon process and/or reduce scanning volume. Resolves incorrectly scanned documents or documents scanned to the incorrect patient/location by re-scanning, re-indexing, and/or redacting. Identifies system issues impacting the timeliness or quality of scanning and submits support tickets Maintains statistical information on corrections, audits, and system problems to be sent to Management for review. Participates in testing of system functionality, new releases, and makes recommendations for system enhancements. Assists members of the document imaging staff Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees