With minimal supervision provide a variety of analysis and support functions including troubleshooting, user training, assistance and orientation, developing, testing and implementing new or upgraded applications and ensuring data integrity of systems and integration with other applications across Children's. Work closely with customers, leadership and other stakeholders to identify needs, develop recommended approaches, and to ensure successful operation of systems to meet departmental and organizational needs. In addition, provide Tier 1-2 phone support with pertinent information, timely resolution and/or appropriate escalation for information technology issues experienced by Children's staff and customers. Communicates with Seattle Children's staff and affiliate organizations to ensure accuracy of information and coordinate MPI changes across the enterprise. This is a remote position and must be based in Washington state.
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Job Type
Full-time
Career Level
Mid Level