Health Home Associate Director

Easterseals Midwest • Maryland Heights, MO

52d

About The Position

The Health Home Associate Director is responsible for managing employees and services for the Health Home Program.  This position manages program implementation, services and quality standards; employee performance and productivity; and stakeholder satisfaction. Ensures program activities meet organizational guidelines, funder requirements, program objectives and accreditation standards. This position fulfills the Health Home Director role per DMH Health Home guidelines.

Requirements

• Must have bachelor’s degree in human services field (social work, psychology, counseling, etc.).
• Must have at least 2 years of supervisory experience in IDD, behavioral health or medical field.
• Must have at least 1 year of experience working with individuals with disabilities.
• Must have experience using Microsoft Office suite and must have intermediate-level skill with Excel.
• Must have current driver’s license and proof of insurance.
• Must complete and maintain all required trainings/certifications.
• Must maintain confidential information in accordance with HIPAA regulations.

Nice To Haves

• Previous experience working with Electronic Health Record systems or other data systems preferred.

Responsibilities

• Provides oversight and manages the delivery of Health Home Program services.
• Regularly reviews and revises processes to ensure program objectives are met.  Ensures services meet quality and productivity standards, and ensures stakeholder satisfaction.
• Reviews program reports to ensure consistency in the delivery of program services and ensure that Health Home Care Coordinators are collaborating effectively with the nursing team to meet program objectives. Ensures Health Home Care Coordinators are following program procedures in generating and reporting data to support individual and program objectives.
• Conducts ongoing observation of employee performance and provides effective training, coaching, feedback and performance evaluations. Ensures team members understand their roles and are held accountable for their objectives.  Ensures staff are compliant with trainings and required documentation.
• Manages the preparation and maintenance of Health Home Program reports and metrics. Tracks and trends data and performs follow up as needed.  Maintains program documentation and ensures compliance with organizational, funder and accreditation requirements.
• Establishes effective working relationships with internal Health Home team as well as external stakeholders such as DMH, services coordinators and the public, including marketing Health Home services.
• Interviews, hires and oversees training/onboarding activities for new staff. Works with Human Resources to create a pipeline of qualified applicants.
• Leads or collaborates on internal team meetings, DMH collaboratives and other committees and ad hoc projects as assigned.
• Works as Health Home Care Coordinator as needed to ensure ratios and program service delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees