Health Home Administrative Assistant

Sun River Health • Peekskill, NY

35d • $60,000

About The Position

Skyward Health was created through the merger of the Health Home divisions of Sun River Health and Community Healthcare Network (CHN), bringing together two strong care‑management legacies under one unified organization. Today, Skyward Health partners with leading care management agencies across New York State to champion whole‑person care. Through its comprehensive Health Home services, Skyward Health ensures members receive the coordinated care, supportive services, and guidance they need to lead healthier, more fulfilling lives. Skyward Health is seeking a full-time Health Home Administrative Assistant. The Health Home Administrative Assistant provides administrative, data management, compliance, and coordination support to Health Home operations. This role ensures efficient workflows, accurate documentation, timely data entry, and adherence to internal and external policies, supporting operational efficiency and performance monitoring across Skyward Health.

Responsibilities

• Enter and maintain external referrals and referral lists in external platform, including those from Managed Care Organizations (MCOs) and growth initiatives. Ensure accuracy and completeness of all referral data.
• Maintain and update MCO contact sheets and tracking tools.
• Submit HARP Plans of Care and distribute overdue HARP assessment lists.
• Coordinate scheduling of care conferences with MCOs.
• Distribute MCO audit findings to CMAs and track follow-up actions.
• Collaborate with Quality leadership to enhance tracking tools, identify trends, and address reporting or communication issues.
• Manage administrative components of Health Home audits, including SharePoint folders (public, private, and QMP shared).
• Track CMA onboarding, Corrective Action Plans (CAPs), and Performance Improvement Project (PIP) attestations.
• Assist with preparation for external audits and Fair Hearings, including gathering documentation required for follow-up.
• Monitor compliance with Health Home documentation requirements.
• Track CMA survey submissions and summarize results for leadership.
• Manage operational email inboxes and coordinate internal and external meeting invitations.
• Distribute CMA network communications and ensure timely responses and follow-up needed across the organization.
• Create and maintain organized systems including documentation, tracking tools, and internal platforms (Teams, SharePoint).
• Run reports from internal and external systems (e.g., FCM, MAPP, PSYCKES, SharePoint).
• Assist Executive Director and Senior Leadership with special projects, scheduling, planning, and expense documentation.
• Support development and maintenance of internal and external Policy & Procedure manuals.

Benefits

• Medical, Dental, and Vision Insurance: Comprehensive health coverage for you and your family.
• Life and Disability Coverage: Financial protection for unforeseen circumstances.
• Retirement Savings Plan: Options to plan for your future.
• Commuter and Transit Benefits: Assistance with your daily commute.
• Employee Assistance Program (EAP): Access to confidential support and resources.
• Employee Discount Program: Discounts on various products and services.
• Provider Incentive Compensation Program: Rewarding high-quality and productive performance.
• Professional License, Certification, and DEA Fees Reimbursement: Support for your professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed