Health Coordinator (Swing Shift)

Pioneer Human Services•Spokane, WA

22h•$17 - $21

About The Position

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Health Coordinator (Swing-Shift) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Who we are – Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024. What We Offer At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance. The Health Coordinator supports the mission of Pioneer by coordinating access to quality and cost-effective integrated health services to clients at Pioneer facilities. This role works closely with internal staff, community providers, pharmacy staff, and facility staff and provider(s) to assist is gathering/relaying necessary information to effectively assess and manage client integrated health needs.

Requirements

High School Diploma or Equivalent
1-year experience working in a caregiving related position or with marginalized populations
Must be able to obtain and maintain a registered Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) at a minimum within 60-days from date of hire
First Aid/CPR certification within 90 days of hire
Proficient level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail
Basic computer skills and the ability to learn
Maintaining a positive, empathetic, and professional attitude toward clients at all times
Proficient in Microsoft Office Suite, Outlook and internet navigation

Responsibilities

Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety
Motivational Interviewing (MI) and skill development
Interprets and explains program policy and goals to each client as needed through new client orientation.
Aids in the client's educational process- including conducting health education classes and teaching various aspects of self-care.
Monitors and records self-administration of medications, verifies MAR for accuracy and errors at shift-change
Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures. For example: cleaning med rooms, defrosting refrigerator, disinfecting vital signs equipment and health services office.
Assists in maintaining storage of medications, places orders and returns clients medication according to pharmacy services policies.
Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery as well as program policies.
Provide basic first aid and first point of contact for emergency service deployment when needed
Follow provider orders and assist provider in accordance to program policy.
Gather/relay necessary information regarding physical and behavioral health needs such as health/medication history, self-reported vital signs, diagnoses and/or symptoms.
Assists Licensed Nurses (Registered Nurse or Licensed Practical Nurse) with intakes on the admissions unit.
Ensures coordination of all client physical/behavioral healthcare services on your shift, including telehealth, clinic, outside/visiting provider appointments.
Coordinate and document client intake and discharge including financial and secured belongings after hours.
Coordinate both internal and external services and referrals based on provider assessment.
Support service navigation as the primary liaison for clients
Maintain accurate, timely, and complete documentation of service
Ensure all necessary notifications are completed on your shift.
Complete all eligibility assessments and follow-up assessments in database
Ensure all client information is accurate and updated from intake to discharge for continuity of care
Record routine case notes and touch points documenting progress and services
Review reports with team to identify service gaps and necessary support services

Benefits

Medical
Flexible spending
Dental
Vision
Life
AD&D
Disability
Dependent Daycare Flexible Spending
Tuition assistance (100% for bachelor's, 50% for graduate programs)
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
Employee recognition programs
Public transportation discount
Employee assistance program (EAP)