Health Coach

Honeycomb Management Group•Memphis, TN

About The Position

Honeycomb Management Group is a Managed Services Organization and manages primary care practices and specialty care practices with multiple locations in Memphis, Tennessee and Mississippi. With a focus on providing excellent service and high-quality care for adults of all ages, Honeycomb is looking for an ambitious candidate who enjoys being part of a fast-paced environment, with great opportunities for growth. Position Summary: The Health Coaching role is essential to the success of our business and the health of the patients we serve. As a Health Coach, you will manage a set patient population by reviewing trends of patient vital readings and communicate with a cadenced patient outreach process. You are seen as an extension of the Provider’s office and as such, client delight is an integral part of your work.

Requirements

Certification as a Medical Assistant (Required)
A minimum of five (5) years’ medical assistant experience in a clinical environment
Excellent interpersonal and communication skills
Strong ability to collaborate with patients, providers, and team members
Proficient knowledge and skills with Microsoft Office 365 and EMR systems
CPR certification

Responsibilities

Positively impact patients' lives by improving patient outcomes, reducing hospitalizations, and avoiding unnecessary trips to the doctor's office
Provide individualized patient care
Evaluate vital readings and escalate trends of concern
Build Care Plans with your patients using actionable goals
Provide Patient Outreach on a weekly cadence to help patients meet their health goals
Develop strong relationships with patients and Providers
Accomplish patient engagement program goals
Respond to communication from patients and Providers
Go above and beyond to delight the patient and our clients
Reimbursable activities with the patients include use of their device and time spent with the patients
Performs other duties as required