Health Center Coordinator - Madison Middle School (1.0FTE)

Neighborcare Health•Seattle, WA

65d•$23 - $28

About The Position

The Health Center Coordinator provides administrative, outreach, service, and partnership coordination support to the School-based Health Center. Administrative functions include patient registration, scheduling, check-in, and other clerical tasks. Outreach and service coordination functions focus on engaging students, families, school administrative staff, and the school community in support of general population health to promote the services of the School-based Health Center. Partnership coordination includes developing and maintaining existing collaboration and partnerships with school staff, administration, and community organizations. This position will work in partnership and joint accountability with other School-based Health Center program team members to achieve Neighborcare Health's Mission, Guiding Principles and Goals.

Requirements

Ability to effectively perform job duties under high levels of activity, variety of conditions and restraints
Ability to prioritize and follow through with administrative and service coordination tasks
Ability to demonstrate excellent verbal communication skills and customer service
Ability to analyze and solve more complex problems that may require research and creative solutions and make sound decisions with limited supervision
Ability to develop successful interpersonal and professional relationships with diverse populations (leaders, clinical, non-clinical staff, SPS staff and/or additional Community Based Organizations)
Practices confidentiality and privacy protocols in accordance with clinical policies and HIPAA requirements
Proficient with MS Office Suite and general computer use
Required: High School diploma or equivalent

Nice To Haves

Preferred: Associate's or Bachelor's degree or equivalent experience
Administrative work experience or experience at a high volume medical office
Experience in social service outreach

Responsibilities

Coordinate schedules of all providers in the Health Center, ensuring all students arrive for appointments, are checked in appropriately, and are seen according to their needs and the needs of the providers. Providers may include Medical, Mental Health, Dental, and other clinic professionals.
Manage inventory of office supplies, including ordering, invoicing, receiving, and stocking supplies. Work in partnership and joint accountability with other Health Center staff to reduce costs and increase efficiencies, frequently evaluating the budget to reduce costs.
Oversee/perform all day-to-day administrative clinic tasks, including but not limited to answering telephone and email inquiries, greeting Health Center visitors, managing/adjusting clinic flow as needed, and maintaining student health records through electronic health record system(s) and tracking sheet.
Coordinate and lead targeted outreach activities focused on promoting, integrating, and informing students, families, school staff, and the general school community about the School-based Health Center services.
Serve as the primary point of contact for referrals and service inquiries from school staff and families for School-based Health Center services.
Attend school meetings related to identification and coordination of health support services for students.
Perform other duties as assigned